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VEVOR Motosierra de Gasolina de 355 mm, Motosierra de Gasolina de 40 cc, 1,8 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 355 mm, Motosierra de Gasolina de 40 cc, 1,8 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

40cc - 14 pulgadas

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Kevin beane Kevin beane
shit
eluld not start but did refund
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Briunte Briunte
Will not buy from here ever again
The say brand new never started up at all I go online to see what it recommends and find a lot of YouTube videos that says the same thing they could not get it to start an run out the box I would suggest spend some money and get better
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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PaUL PaUL
FARM OWNER
I've bought several chain saws; different companies. This one is garbage . First one ever new that will not start.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Kerns Mike Kerns
Mr
Never started and could not get help from service what a waste of money
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Giampietro Giampietro
Motosega vevor
62cc - 20 pulgadas
Disatro in tutto olio catena non esce interpellato vevor con mail risposta in inglese poi in italiano con altra mail poi vogliono video un macello non hanno un numero del telefono per chiedere un problema è un esperto macellllllllo in italiano non compro neanche un chiodo da questi signori baracche
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Daniel Holcombe Daniel Holcombe
Sir
I wasted my money , don't waste yours, and don't even think they have return policy. Looks to good to be true and it is .stay away.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Christopher Feldkamp Christopher Feldkamp
Owner
Never received my package. Vevor and delivery company did not provide any proof of delivery.
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Michael Michael
1/2 DAY USE. LOCKED UP. NO CUSTOMER SUPPORT.
I was excited to get this saw to drop a few pine trees in my yard. It worked great at the start. After an hour of use, it became difficult to start. Then, while cutting, the engine became stuck in full throttle. I turned it off and waited a few minutes to try to restart. The engine is locked and impossible to turn over. Contacted customer support right away, and they told me it will take 48 hrs to address the claim. After 72 hrs, I contacted them again, and they told me to wait another 48 hrs. I have the saw packed up in the original box and will be sending it back regardless of their response. Fortunately, I bought it with PayPal, so I will file a claim and stop payment through them. I'm very disappointed with the service here. I've been shopping at Vevor for years and never had to return anything. Now that I need to make a return, they are ignoring and gaslighting me. This is not what standing behind your products or "hassle-free returns" looks like.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rob Rob
Doesn’t run out of the box!
I purchased this chainsaw to leave at deer camp. A tree fell across the road and I was happy I could cut it up, NOT! Put new premix 40:1 fuel in and followed instructions to start. Tried for 2 days and could never get it to start. I have yet to get a response from customer service. Will be contesting charges soon if no response or resolution.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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wayne wayne
customer
not much more to say because i could not get it started, so i sent it back. I am waiting on my refund
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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