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VEVOR Motosierra de Gasolina de 355 mm, Motosierra de Gasolina de 40 cc, 1,8 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 355 mm, Motosierra de Gasolina de 40 cc, 1,8 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

40cc - 14 pulgadas

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none none
mr
Hard to leave any positive review for a item that I never received , shipping company never processed the item's to a proper forwarding shipping company in the US,
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Scott Baseel Scott Baseel
Mr.
Started once and then never started again. Would not buy again.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Christophe Joly Christophe Joly
Tronçonneuse
58 cc-20 pulgadas (Nuevo)
A fonctionné durant 2 heures non consécutives. La société n'a pas voulu reprendre la tronçonneuse., me proposant un remboursement de 49€ seulement que j'ai refusé. Problème non réglé. A suivre.
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Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Q Q
Really hard to start/wont start
Good luck getting this to start. I couldn’t and have used plenty of pull crank gas tools. Problem might be the tiny fuel tank.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Edward Fisher Edward Fisher
CEO
Chainsaw never started, customer service kept giving me the run around. Refused to refund or replace it. Don’t buy this crap!
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ribette ribette
andrew
58 cc-20 pulgadas (Nuevo)
J'ai reçu ce produit description rien à dire sur machine. la mise en route gros problème la machine n'a jamais démarré aucun soutien du service après-vente je pense que c'est à bannir ne faites pas l'erreur ne l'achetez pas....
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Randy Orosz Randy Orosz
This saw is junk
I used the saw one time and the motor seized. Started the saw for cutting and heard a metallic pop and the motor was seized. I have reached out to Vevor and they have not done anything to resolve this issue. I would definitely think twice before ordering anything else from them.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Scott Hamrick Scott Hamrick
Bad Saws
Bought 20 inch chainsaw would not start..Vever sent me another to replace it.. It also has never started... Have 2 saws neither have ever cut the first piece of wood .. Cheap but not worth a damn if they don't start.....
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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eric jones eric jones
Not good
chainsaw works but not durable. plastic chain brake broke and no parts to fix it. I requested full refund and no response. They did offer $53 refund and keep the saw. The saw chain will not rotate with locked chain brake. Or they will send another plastic saw if I return it. I asked for return label. No response yet. Not a quality chainsaw. Should have better parts.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Steve Steve
All vevor saws are junk
I have the 12" and from day one it's leaks all of the chain oil and fuel. I then needed a larger saw and bought the 20". Same thing! All of fuel and oil leaks out when not in use. These are absolute junk and don't even think about returning it. Just take the loss, through it in the trash and buy a better quality saw.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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