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VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

25cc - 12 pulgadas (Nuevo)

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John Coutts John Coutts
Homeowner
Bought this chainsaw. It worked for 1. Day then died. Changed the gas and replaced the spark plug and get it running. Then the pull cord jammed. Tried to fix it but the coil inside had failed. It’s junk. I actually liked the saw but was a complete lemon. Would never buy this saw again. It left me with too much heartache
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Travis Martin Travis Martin
Quality
Chainsaw broke the first day and its extremely hard to reach anyone about a replacement
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Keith Marquardt Keith Marquardt
Keith Marquardt
Chainsaw ran for about 10 minutes, shutoff and I can't get it started again. Confirmed air filter is clean and I'm using fresh gas. I even bought a new can of premixed 40:1 ratio gas added it to the chainsaw and it still will not start. Followed the starting directions multiple times and its still not starting.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jason Jason
Was good. Now no good.
First time using it I was impressed. I liked the power so much that I went ahead and bought the polesaw / hedger combo to give that a shot. Second time using it, it ran great for the first 10 minutes. Turned it off and that was the end of it. It would not turn back on and stay running. It would turn on for a few seconds and shut right off. Figured it may have got to hot so I let it cool off for 30min to an hour. It would not turn on and stay running. I’ll try again tomorrow
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Logan Williams Logan Williams
Mechanic
Mine won’t crank ! Neighbors got the same saw runs great ! So maybe I got a lemon.
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Respuesta de Servicio al Cliente: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Raul Raul
Bad service
I never received my merchandise or money back
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Devaux Devaux
marco
58 cc-20 pulgadas (Nuevo)
La motosierra no quiere arrancar. Ni siquiera después de tirar 100 veces en diferentes días, y no es un problema de suministro de gasolina. Tendré que llevarla a un taller para que la arreglen. The chainsaw won’t start. Not even after pulling it 100 times on different days, and it’s not a fuel supply issue. I’ll have to take it to a workshop to get it fixed. A serra de corrente não quer arrancar. Mesmo depois de puxar 100 vezes em vários dias, e não é um problema do fornecimento de gasolina. Vou ter de a levar a uma oficina para a arranjar.
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Respuesta de Servicio al Cliente: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Juan Acuna Juan Acuna
Owner
Work for one hour an quiet working
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chase Solomkn Chase Solomkn
Disappointed
Got the saw and it seemed well built. Followed fuel and starting instructions exactly as written. Saw never cranked after dozens and dozens of attempts. Had to fight through PayPal to get my money refunded after having to upload videos, pics and wait for their tech to review. (Which never happened) VEVOR makes a lot of great products but I will not buy anything gas powered in the future.
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Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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linda linda
62cc saw
product defective cracked tank going on day 7 of back and forth email just want my money refunded
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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