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VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

25cc - 12 pulgadas (Nuevo)

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Scott Hamrick Scott Hamrick
Bad Saws
Bought 20 inch chainsaw would not start..Vever sent me another to replace it.. It also has never started... Have 2 saws neither have ever cut the first piece of wood .. Cheap but not worth a damn if they don't start.....
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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eric jones eric jones
Not good
chainsaw works but not durable. plastic chain brake broke and no parts to fix it. I requested full refund and no response. They did offer $53 refund and keep the saw. The saw chain will not rotate with locked chain brake. Or they will send another plastic saw if I return it. I asked for return label. No response yet. Not a quality chainsaw. Should have better parts.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Steve Steve
All vevor saws are junk
I have the 12" and from day one it's leaks all of the chain oil and fuel. I then needed a larger saw and bought the 20". Same thing! All of fuel and oil leaks out when not in use. These are absolute junk and don't even think about returning it. Just take the loss, through it in the trash and buy a better quality saw.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kurtis Norby Kurtis Norby
Bad adjustment screw location and very chinsey
Chain adjustment screw is located next to the bar and runs parallel to the bar. Very hard to get to and doesn't adjust smooth. Phillips head feels low grade and I'm afraid I'm going to strip it out.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Jeremy Jeremy
Junk
Was delivered and the fuel tank was cracked total cheap piece of crap
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Marvin Watson Marvin Watson
Mr
Product sucks! Huge hassel from company trying to return Vevor chainsaw.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nathalie Graham Nathalie Graham
Title?
I never received item and ended up canceling this order. I had given my address and somehow the delivery company didn't have. Not sure what happened there. Was also supposed to be delivered in 24 hours and a week later the item left the delivery company. Very disappointed and if you don't change your delivery company I will not be buying anything from your company
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Jasyn Merrell Jasyn Merrell
12 inch chain saw
Started right up but handle broke the first time I used it. So I would not recommend
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eddy Mikhail Eddy Mikhail
Mr
I am extremely disappointed with this chainsaw. I used it for the first time, and it didn’t even last half a tree before the engine started smoking and completely stopped working. This is unacceptable for a brand new product. I followed the instructions and used the chainsaw properly, but the engine overheated and failed almost immediately. A chainsaw should not fail after one use. This clearly indicates very poor quality and unreliable manufacturing. I expected much better from VEVOR, but this product failed on the first job. I would not recommend this chainsaw to anyone. I am now dealing with the inconvenience of a broken machine after just one use. I would like VEVOR to contact me and resolve this issue by replacing the unit or issuing a refund. Otherwise, I will be forced to share my experience on other platforms and warn other customers about this product
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Matt Matt
Shocking piece of equipment.
58 cc-20 pulgadas (Nuevo)
Shocking piece of equipment and service.. Faulty out of the box.. Provides no spark to fire up… The carton also was doubled up masking tape and even has written on it before I recieved “Return to Sender”. Looks like returned faulty and then unprofessionally sold again and sent out just hoping it may work.. Poor form Vevor..
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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