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VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

25cc - 12 pulgadas (Nuevo)

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John stine John stine
Maintenance technician
It worked great for 1 day. Shut off went to use it 2 days later and it hasn't started since. Gets gas and spark and all the simple things you can do for a brand new saw. Finally went to try and start one more time. The spring in the pull rope broke. Ill never order a damn thing from vevor again i will also tell this on social media and every YouTube review i can find!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tony Tony
Customer
Not very impressed with this saw. I used it for about an hour when I first received it and it cut great with plenty of power but after I shut it off it has never worked again. I only run store bought mix gas in my machines so I know it is not a fuel issue. Very disappointed
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Óscar Óscar
No funciona el mecanismo de frenado de seguridad
52 cc-18 pulgadas (Nuevo)
No funciona el mecanismo de frenado de seguridad, llevo más de 2 semanas reclamando la devolución y de momento sólo dicen que espere que están revisando mi caso. Hasta el momento estoy muy insatisfecho con el producto y el servicio postventa.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
Barry Barry
You get what you pay for
Seems underpowered for being a 62 cc chainsaw.. cuts pretty good,, but it helps when it’s got a brand new chain,, and it leaks bar oil like crazy.. fuel cap and bar oil cap are very cheaply made,, feels like you’re going to strip the threads out or break it when you open and close the caps,, the choke knob feels like you’re going to rip the whole thing out of it..
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eric Eric
Owner
I was only able to use it one time alike cuts into a log and it started bugging down now it won't rev up and I'm unable to cut anything larger than 4 inches
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Ludvig Hedbeg Ludvig Hedbeg
Dålig kvalitet på såg
62cc - 20 pulgadas
Med en såpass stor såg till det priset så förväntar jag mig inte en premiumprodukt. Men att den ska hålla mer än 10 minuter, det förutsätter jag. 4 gången jag skulle starta så hoppade något i gasreglaget sönder. Så nu går sågen inte att starta och är ur bruk. Sågen startade fint vid leverans. Och med lite inställningar så går den säkert fint. Mennjag han inte dit innan den gick sönder.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Vi har mottagit ditt ärende och har fortsatt att kommunicera med dig om problemet. Vi begär för närvarande detaljerad information via e-post för att lösa det och väntar på ditt svar. Var säker på att vi kommer att följa upp tills det är helt löst – vänligen håll koll på svar på ärenden och e-postmeddelanden.
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Robert Lockerbie Robert Lockerbie
Purchaser
I couldn’t put the chain and bar cover on after an hour of trying. I don’t recommend buying this saw.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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SF SF
Customer
The saw came packed nice except it was missing a saw tooth part that goes next to the guide bar. I assembled it, and It looked good like it should do the job. Here is the thing. I got it to start and run. sawed about 20 log pieces very nice, but it stalled out 3 times, and had to be restarted, which it did. Then on the fourth stall out it would not, and will not start again. Don't no why. A brand new saw should start and run every time, or what the hells the point of buying it. I am going to reach out to VEVOR about the missing wood guide, and shouldn't this saw have a primer bubble on it? No primer bubble. Just an on off switch, and a choke.
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Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
Do Not Buy From This Company
I bought a top handle chainsaw. The tracking never worked or updated the whole duration of a month. I Never Received my saw either. I did get a full refund. But no explanation from the company of where the saw was or what happened.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Joseph Rodriguez Joseph Rodriguez
Dead on arrival
Dead out of the box! What a waste of money!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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