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VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

25cc - 12 pulgadas (Nuevo)

Opiniones de los Clientes

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Gabuzomeu Gabuzomeu
Minimaliste, pas fait pour durer
62cc - 20 pulgadas
Tronçonneuse basique, bonne pour dépanner, mais pas pour un usage prolongé. Positif : Démarrage facile, bonne puissance, prix intéressant. Deux problèmes importants apparaissent cependant rapidement : le tendeur de chaîne est fragile, mal placé et malaisé à utiliser, et les écrous de fixation du cache-chaîne se desserrent facilement. On peut certes les remplacer par des écrous freinés, mais la chaîne se détend toujours trop facilement.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Silence Silence
couik !!!
62cc - 20 pulgadas
impossible de la faire démarrer. je suis déçu mais je vais contacter le service client pour mes 2 machines que je ne peux pas utiliser.
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Curtis Martin Curtis Martin
Broke the 3rd tank of gas. Vevor refused to help.
Bought it to cut up a tree. 1st day I used it, it was a beast. It ripped the tree apart. 3rd tank of fuel it froze up. Vevor said since I bought it on an FB ad that I had to contact the vendor. Vendor was unreachable and site would only direct me back to Vevor Customer Service. Vevor would only tell me it was a 3rd party sale, they had no record of sale, and they couldn't help me. Turns out that the threaded stud that holds the air cleaner on had vibrated out and been sucked into the motor. Shop said they straitened out the problem, but can't get it started again. I bought a 58cc to replace it and the 3rd time I try to start the new saw... It won't start. WTF Vevor? I gapped the plug, gapped the magneto and NOTHING! Now I try to return it and can't find a order # because it's not listed on the order. All I can find is the tracking #. I'm so pissed! I query the Vevor AI and it tells me exactly where to find the order #, but it's not there!!! I think I'm done with Vevor.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tim Tim
Owner
The chainsaw was difficult to get started. Once started it ran for 20 minutes then would not start again. No primer button on this chainsaw.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Jeff Wolf Jeff Wolf
Mr
I don't think this is supposed to happen when you start your chainsaw up. No smoke comes out of the muffler but it sure as hell comes out of the sprocket area when you give it gas. And they sent a saying that was about 4 in too long with it that took forever to get remedied. But now I think the warranty time is up as it was brought a while ago. My First Vevor tool failure.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Herkules Herkules
DOA (Death on arrival)
58 cc-20 pulgadas (Nuevo)
DOA (Death on arrival) 1
I received a brand new 58cc chainsaw with 20@ chain, and it is not working. So, my experience is not good as a new customer of this brand. I contacted service support and am waiting to be contacted back
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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David David
Buyer
Buyer 1 Buyer 1 Buyer 1 Buyer 1
I opened the box after almost a month and tried to start the saw. However, tried several times and watched the videos for operation and repair. I requested the support from my account. They asked me send some pictures and video, and ask me watched the video. No one call me to help. Then, I asked return/refund. No response!! I'm very loyal on VEVOR products. I bought lot of tools from them. But, it changes me this time. You abandon your customer.. cheap product and no service. Be careful.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Peter Leandro Peter Leandro
Owner
Owner 1 Owner 1
Would love to review the performance of this 62 cc 20 inch chain saw from Vevor , unfortunately, I can't , it's a no start . I can however review the assembly instructions which suck , I don't need them to assemble it I just wanted to see what they were going to say . 1 ) they never tell you to install felling dogs 2 ) the throttle lock didn't work , 3 ) the chain adjustment screw on THIS model is in the front right next to the bar NOT on the side as it is shown in the instructions ( there is a hole where the adjuster screw should be , but it is a sealed piece of plastic , all in all , you get what you pay for
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Justin Perry Justin Perry
Saw
Saw 1
Purchased this saw. Pull rope malfunctioned when attempting to start. After 1 week no one will help resolve issue. Do not recommend based on the service.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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José Borrero José Borrero
Mr
Mr 1
Only used once and stopped working while using it and never worked again. I tried everything even changing the gasoline whit no avail.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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