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VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

25cc - 12 pulgadas (Nuevo)

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Spencer Spencer
It’s nice but..
Got it put it together and everything filled it with the fuel and pulled for about 2 days couldn’t get it to stay running and where the pull cord goes back into the cord reel it has start to run and eat at the housing now it’s just sits in the back of my garage cause it will not start
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Respuesta de Servicio al Cliente: Dear valued customer, Your feedback is appreciated. We apologize for any inconvenience caused. To get prompt support, visit our online "Contact Us" section—our after-sales team will assist quickly. Thank you for your understanding.
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firespike firespike
Wouldn't run
I can't give a review on how this saw works, as when I attempted to start it, it would not run. After looking into the saw, I found the was no spark getting to the spark plug. After contacting VEVOR customer service, I was given instructions to watch a short video on the operation of the saw, which I did. I had already done all of that. I have had many chainsaws over the years, Currently own a BIG name brand saw. This saw was going to be my backup saw and the saw I would carry with me on my tractor. Customer service was quite prompt in getting back to me, and after exhausting their efforts, offered and started the proceeding to give me a full refund. Customer service is fantastic, although some slight communication barriers, but great nonetheless. As far as the saw... I liked it, liked the tools and accessories that came with it, but with it not starting I cannot accurately rate it. Perhaps I got the rare oddity that was messed up. I guess I will not know.
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Respuesta de Servicio al Cliente: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on your concerns and are focused on finding a satisfactory resolution. Please make sure to check your ticket and email regularly for updates on the progress. Don’t hesitate to reach out if you have further questions or need assistance.
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Brian Gottlieb Brian Gottlieb
62CC Gas Chainsaw
62CC Gas Chainsaw 2 62CC Gas Chainsaw 2 62CC Gas Chainsaw 2
Chain brake toggle was cracked when I opened the package. Didn’t realize that the operation of the chain brake would completely break the toggle off which now leaves the brake in the on position permanently so can’t even get the chain to spin when running. Also it wouldn’t even start up after running through the operating checklist. Couldn’t find a primer button so pulled the cord about 100 times and nothing. Read a lot of good reviews on this product but I am very disappointed. Now I have to wait 48 hours for Vevor to respond on whether they will refund/replace or not.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Corinne Corinne
Arrêt lame casse
40cc - 14 pulgadas
 Arrêt lame casse 2  Arrêt lame casse 2
Bonjour après 1h d utilisation la piece d arrêt chaine a sauté et a cassé du coup ma tronçonneuse reste bloqué le mécanisme ne fonctionne plus de plus la chaîne ai tordu du coup j ai du racheter une autre chaîne plus robuste je demande pas un retour mais juste la pièce du carter sert à arrêter la lame
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Greg Luttrell Greg Luttrell
Quick Delivery but will not start
Quick Delivery but will not start 2 Quick Delivery but will not start 2
The chainsaw was delivered quickly and was in good condition. Packaging was undamaged and the packing material kept it from being easily damaged. The instructions to assemble it were clear with good instructional pictures.There is a difference between the actual chainsaw and the instruction manual. Manual shows chain tension screw on the side of the drive wheel cover and on my chainsaw it’s actually on the front of that cover. I had it put together in 15 minutes. I added new chain oil and a fresh ethanol free 40:1 fuel mix using synthetic 2 cycle oil. That’s where the good ends. It will not start no matter how many times I try. It will try to catch on the 7-10th pull but not actually run. After about 12 pulls - nothing close to trying to run. I’ve tried with the choke pulled out, pushed in and even 1/2 way. I have read some reviews about changing out the spark plug with a NKG plug - so I will give that a try before I return it. I really wanted to like this chainsaw. I have a gun case and trailer jack from Vevor that are very good. This is my first power tool from them. Disappointed to say the least.
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gauvrit Gauvrit
Non reçu
25cc - 12 pulgadas (Nuevo)
Non reçu  1 Non reçu  1 Non reçu  1
Reçu une autre marchandise, donc pas de tronçonneuse
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Thunder Lane Thunder Lane
User
Can not find a chain at my local Arbor stores. Not a common chain size(.325”76) saw his no bumper spikes or feeling dogs. Where will I find service parts that will be needed in time to come. local stores don’t even have Vevor parts or listing for cross-reference.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Casey Casey
Esq
Easy to start, did not hold up well. Pull cord starter stripped out on 4th use and now I can’t start it. 62cc 20”
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Stephen Maffeo Stephen Maffeo
I’m disappointed
Bought this saw a couple of months ago, initial use was pretty good, I was impressed. Today I had my second use and I’m totally dissatisfied. The chain had to be re tightened a few times in limited use. The I stopped to sharpen the chain and it wouldn’t start again. Not sure what my options are now but just glad I didn’t spend a lot of money on this item
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Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jörg Schönbach Jörg Schönbach
Maschine insgesamt gut
52 cc-18 pulgadas (Nuevo)
Maschine springt bei warmen Wetter nicht nicht oder nur sehr schlecht an. Kettenspannung umständlich.
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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