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VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

Reseñas de clientes para VEVOR Motosierra de Gasolina de 305 mm, Motosierra de Gasolina de 25 cc, 1,02 HP con Mango Antideslizante, Doble Depósito de Combustible, Ideal para Cortar Madera, Podar Árboles y Limpiar Terrenos

25cc - 12 pulgadas (Nuevo)

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quoymorel quoymorel
Ne fonctionne pas
40cc - 14 pulgadas
Ne fonctionne pas c'est de la merde
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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sullius sullius
NE DEMARRE PAS
58 cc-20 pulgadas (Nuevo)
La tronçonneuse ne démarre pas. J'ai vérifié l'allumage, il y a une étincelle à la bougie, donc le problème ne vient pas de là.J'ai pompé des dizaines de fois : le carburant vient au carburateur, mais ne va pas au moteur (la bougie reste sèche). Le carburateur semble défectueux. remplacement carbu?
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Respuesta de Servicio al Cliente: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Spencer Spencer
Warranty is not accurate-customer service is not good
Starter cord has slack & will not recoil enough to start saw, bar & chain will not hold tension. Customer service doesn’t care enough to repair the unit. absolute worst customer service & still haven’t received warranty parts or a replacement unit!! I will never purchase a vevor product and will always leave bad reviews as product and customer service is hideous!
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible.We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding.We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications.Thank you for your patience and cooperation.
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nickyp327 nickyp327
Total garbage. Don’t get scammed
Total garbage worked for one day for about a half an hour. ran out of gas, put more, I did the 1 to 40% ratio mix, I did tell you, and does not work. Change the spark plug. Did everything they told me to try to fix it. It took them three weeks to get back to me, just to tell me how to fix it, and it still doesn’t work. I would recommend you spend a couple dollars more and get something else. I’m out my money. Don’t be out yours. Total garbage
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Respuesta de Servicio al Cliente: Dear Valued Customer,We are truly sorry to hear about your experience and sincerely apologize for the frustration and inconvenience this situation has caused. We understand how disappointing it can be when your experience does not meet your expectations.We have provided you with the necessary information and instructions to help move forward with resolving this matter. At this time, we are kindly waiting for your response so that we can proceed with the next steps.Please rest assured that we take your concerns seriously and are committed to doing our best to assist you and find a suitable resolution. We will continue to follow up and support you throughout the process.Thank you for your patience, understanding, and cooperation. We sincerely apologize for the inconvenience and appreciate the opportunity to assist you.
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hgerdin1 hgerdin1
Pull cord handle broke first pull
Had it sitting in the box for a couple weeks till I had time to get cutting trees down on my property. Put bar oil in it along with fuel/oil mixture pull the choke out and give the pull string a tug and surprise the handle comes right off. The knot came untied. I tried to reattach it but the pull string won't budge. Huge disappointment. Glad I bought the 3 year insurance plan. Guess I will return it and try one more time if it breaks again then I will just get my money back and go buy a better saw
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Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ri*** Ri***
won't start
The chainsaw will not start. Not my first chainsaw the gas mixture is correct. 40-1 I utubed it and the person doing the utube could not start the unboxing of the 20'' gas powered chainsaw. Any recommendations?
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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HotRods4Ever HotRods4Ever
It simply would not start at all.
Wouldn't start. Followed a youtube video to check for everything including recover from a potential flooded condition, I had spark I bought pre-mixed fuel in the gallon jug and the spark plug gap was corrected and did not foul the plug. Tried everything except a compression test, but in the end had no choice but to ask for a full refund. I didn't want to have this happen but sadly the unit didn't start up ever at all.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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ENGLOID ENGLOID
It started one time and that's it.
I got it, and noticed there's no primer bulb on it. Big mistake in the design I believe. I must have pulled it about 40 times to get it started. I only let it run for a few seconds. About a week later I took it out to use it, and after about 25 pulls and not being able to start it, I gave up. I think I need to just return this thing
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Le*** Le***
Motsvarar inte förväntningarna
62cc - 20 pulgadas
Köpte sågen i september 26. Använde sågen sör att kapa grov ask vilket visade sig vara alldeles för tufft uppdrag för denna 62 cm2 såg. Hade förväntat mig mer kraft och högre kedjehastighet, sågen fick kämpa men räckte inte till för detta uppdrag. Jämför man denna såg med en 50cm2 svensk såg så är skillnaden så stor att det inte går att jämföra. Visserligen kostar Vevor 62.cm2 en tiondel av vad den svenska sågen kostar.
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Respuesta de Servicio al Cliente: Vi har skapat ett ärende för att följa upp detta problem. Vår kundtjänst kommer att kontakta dig via e-post och ge uppdateringar tills problemet är löst. Vänligen håll utkik i din inkorg efter våra meddelanden.
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Jody Gaglio Jody Gaglio
Non funziona nemmeno il primo avvio
58 cc-20 pulgadas (Nuevo)
La motosega non avvia, provato a cambiare la candela ma nulla, mi sembra ridicolo dover intervenire sul carburatore su un prodotto NUOVO
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Respuesta de Servicio al Cliente: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi fino alla completa risoluzione del problema. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
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