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VEVOR Motor de Bomba de Piscina de 1,5 HP 56J 115 V (13,6 A) / 230 V (6,8 A) 3450 RPM Factor de Trabajo 1,3 Condensador de 90 µF/250 V Motor de Repuesto de Brida Redonda Giratorio CCW para Piscinas

Reseñas de clientes para VEVOR Motor de Bomba de Piscina de 1,5 HP 56J 115 V (13,6 A) / 230 V (6,8 A) 3450 RPM Factor de Trabajo 1,3 Condensador de 90 µF/250 V Motor de Repuesto de Brida Redonda Giratorio CCW para Piscinas

1,5 hp 56J

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Patgil66 Patgil66
Moteur de pompe Non compatible avec le boitier de ma pompe Hayward
1,5 hp 56J
Ne correspond pas, pourtant avec les mêmes caractéristiques et spécification électrique identique de mon ancien moteur défectueux de ma pompe de piscine 1.5 H.P Hayward. Impossible de l'intégrer dans le boitier de la pompe existant trop long et trop gros en diamètre et pourtant dans les avis un «client» indiquais la compatibilité avec sa pompe Hayward ce qui m'a convaincu de l'achat. Retour gratuit et remboursement complet sont assez compliqué. Le retour n'est toujours pas conclue en attente de la démarche à suivre de la part de VEVOR, présentement seulement une offre de remboursement partiel et de garder le moteur non-compatible. Décision en réflexion.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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Ke Ke
Damaged packing materials for a motor
1 hp 56J
Damaged packing materials for a motor 1
The product has a reasonable price, and it arrived promptly. It arrived, however, in a damaged package. It is unclear how the damage occurred. The product won't work in my case although I don't know why it didn't work. The intruction didn't explain at all how to do the installation, but mainly explain the wiring portion. I therefore packed it back and send message to the vendor asking for a return with a photo of damaged packaging. When I tried to upload the image, I realized that the website only accepts very limited image format (MP4) that I don't have. I therefore worked to get programs to transfer the image to whatever acceptable on the website. It took me an hour to accomplish this. The customer replied promptly, but said that I should take out the product and take photos. I did whatever customer service told me to do and explained that the motor I bought won't fit to my original machine. The time, the website asked different format of the images, although it has more options. I therefore had to take more photos to meet the requirement of the website. I also told the customer service, and I am not an expert to judge where went wrong with this motor. The consumer service then sends me more messages asking for more videos. I explained to them that I don't know how to do this in an efficient way. We are still back and forth. It just takes too much time of customers for a not-working product.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Don Don
Mr.
1 hp 56J
I never received this motor. The shipping company lost it in transit.
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Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Robert Robert
Would Not Accept Return
1,5 hp 56Y
Bought this motor and found that this motor did not fit my pump. Vevor would not accept a return. I've spent thousands of dollars with Vevor on tools, appliances, greenhouses, etc... I will no longer do business with this company.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Josh Josh
Mr
0,75 hp 56J
Not a good pump at all. Installed for pool and within a week it started making noises. After a couple weeks installed it sounds absolutely terrible. Also it doesn’t handle the back pressure very well from running as a pool pump. After a couple days running it essentially loses all flow until you back flush again which is bad when high quality pool pumps are meant to be able to handle that back pressure. Would not recommend this pump at all.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brandon Sanders Brandon Sanders
Owner
2 hp 56Y
I have bought 7 VEVOR motors, installed 5 of them and 2 of them have already failed in less than 2 months. Waiting on VEVOR to warranty these motors, getting the run around. Will update once they make a decision
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jim Jim
Quality
1,5 hp 56Y
The Vevor pool pump last 7 months of 8hrs/day run. My previous century pump b2854 lasted 7 years.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Philip Meyer Philip Meyer
Insatisfaction sur condition de retour commande
0,75 hp 56J
Vevor ne semble pas vouloir respecter la loi pour vente par correspondance qui oblige in vendeur de reprendre la marchandise a l intégralité du prix vendu.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Reinier Reinier
Owner
2 hp 56Y
They weren't able to help me with my theft case
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Micieli Giovanni Micieli Giovanni
Client à satisfaire
0,75 hp 56J
Reçu commande partiellement et j'attends depuis presque un mois la deuxième partie de cette commande... J'ai bien vu que ce produit est actuellement sur votre site... merci de faire , rapidement, le nevessaite...
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous vous présentons nos plus sincères excuses pour la mauvaise expérience logistique que vous avez rencontrée. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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