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VEVOR Motor de Bomba de Piscina de 1,5 HP 56J 115 V (13,6 A) / 230 V (6,8 A) 3450 RPM Factor de Trabajo 1,3 Condensador de 90 µF/250 V Motor de Repuesto de Brida Redonda Giratorio CCW para Piscinas

Reseñas de clientes para VEVOR Motor de Bomba de Piscina de 1,5 HP 56J 115 V (13,6 A) / 230 V (6,8 A) 3450 RPM Factor de Trabajo 1,3 Condensador de 90 µF/250 V Motor de Repuesto de Brida Redonda Giratorio CCW para Piscinas

1,5 hp 56J

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Mc337 Mc337
Full refund due to defect
0,75 hp 56J
Unfortunately the motor came defective Customer service refunded the invoice cost
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robin Blaylock Robin Blaylock
Mrs.
1,5 hp 56Y
I can not comment on the motor itself. It did not fit our needs and we could not find it when first delivered. It was delivered to the neighbors. We had to go to Home Depot and get a different motor. We have not used the motor and I can not get anyone to send me a return label. I can not get anyone on the phone and the online chat says they have updated my ticket to request a return label but I still have not received one.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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TW TW
Homeowner
1 hp 56J
Quiet operation, easy installation, ran great for 1 1/2 years but then locked up. Verified no leaky seals from the pump itself, the motor just flipped the breaker and quit. Bought the same one as a replacement mainly due to price and quick delivery but I’m only expecting it to last until just after the warranty expires again.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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John W John W
Terrible Customer service
1,5 hp 56Y
Worst customer service experience I have received. The motor was DOA and they just give you hoops to jump through, Told me that a 48Y will not mate up with a 56Y and that is the reason the motor wont turn on. These standards are completely interchangeable you would think their motor experts would know that. Then wanted me to reset up the motor and take video of it not running. I do not have time to just waste.
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Coby McConnell Coby McConnell
Worst experience I’ve had in a long time
1,5 hp 56Y
Trying to get a hold of Customer Service and have them actually do something as I’m looking impossible. They will email you in the middle of the night and then they will not talk to you again for another 24 hours after you respond. I have a broken pump, pardon a broken motor and I need it replaced. They’re asking me to look at this this this this this and I’ve already given them a video showing exactly what they need. I think they just want to get frustrated and go away.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tye Tye
Consumer
2 hp 56Y
Consumer 2 Consumer 2
I purchased two Vevor 2 HP pump motors with the intent to replace an existing 2 HP Sta-Rite motor. Upon attempting to install the first unit, I encountered significant issues. After several unsuccessful installation attempts, I confirmed that the shaft dimensions on the Vevor pump are incorrect and do not match the required standard for a 2 HP replacement. This dimensional discrepancy caused the impeller and diffuser to create excessive friction upon assembly. The resulting drag was so severe that it caused the motor to stall immediately, rendering the unit inoperable. This issue applies to both pump motors that I purchased, confirming a manufacturing or design flaw. I have been attempting to contact Vevor to initiate a return for both non-functional pumps. After several weeks, I have not received any communication or resolution from Vevor. I am deeply frustrated by the product's poor technical specifications and the complete lack of customer support. Which version do you think best communicates your frustration and the technical issue? consumer
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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edgar ramirez edgar ramirez
Ex fckn customer
1,5 hp 56J
DO NOT BUY FROM THEM !!!! They will not make any warranty valid and only scam you ! They will send you “ This product is inherently a consumable item, so its service life is not long.” for product that dint even last 6 months !
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Joe McGarry Joe McGarry
President/Owner
1,5 hp 56J
Received the motor and it doesn't work. There's No phone number to contact anyone to discuss the problem. Very poor customer service. Sent numerous emails in order to correct the problem or get a replacement with absolutely no response. Buy at your own risk.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Damian donahue Damian donahue
Na
1,5 hp 56J
You need to put an internal screw holding front bearing in my motor was not working once put it together than realized front bearing shifted in delivery u can't turn impeller
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Allen Allen
Owner
2 hp 56Y
These motors are just what you expect. We’ll get you through for five or six months, but they are not repairable and you cannot find parts for them. It’s just a cheap alternative to get you by for now. I have purchased many of these and have had to go back on several and it’s hard if you’re running a business week going back to save a few bucks.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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