Reseñas de clientes para VEVOR Molinillo Eléctrico de Especias 600 W, Molinillo de Cereales de Alta Velocidad 15.000 rpm, con Cuchillas Afiladas Galvanizadas para Granos Secos, Especias, Cereales, Granos de Café, Pimienta
1000W
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Electric grinder
I purchased a lemon. The cover never fitted the mill, and everything spills. I have now been in contact with Customer Service approximately 40 times and
So far I have not been able to return the item. Everyday an email comes in postponing me another 48 hours. I am within my 30 days return period yet the company is not honouring their own return policy. This is the 8th day I have attempted to get permission to return the mill and a return address, and nothing. Buyers beware. This company has the worst return policy.
5 personas encontraron esto útil
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Pas économique
1000W
Même avec la plus grosse grille trop de farine
1 personas encontraron esto útil
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VEVOR 2500g Electric Grain Mill Grinder
Hi
I ordered this product in May 2026. Today sparkles came from bottom while using and stoped working. Very disappointed.
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Owner
I was disappointed that the Grain Mill shut down during its very first use. There is no telephone number to reach a live representative, so all customer service must be handled online. While the initial acknowledgment of my service request was prompt, the technical support response was slow and did not meet the timelines stated on the company’s website. When they finally replied, I chose to request a refund rather than accept an exchange. A product failure on first use, combined with delayed support, led to that decision.
We replaced the unit with a competitor’s brand that offers a telephone support line and access to a live representative. Although it cost more, the product performs exceptionally well. Their customer service team is knowledgeable, responsive, and able to answer usage questions without difficulty. They speak fluent English, and the manual is clearly written and easy to understand.
Additionally, the service manual was poorly translated from Chinese to English. Inaccurate or awkward translations always raise concerns about whether the writer fully understands the product they are describing.
0 personas encontraron esto útil
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Me
Jai reçu un produit qui était déjà utilisé et reconditionné. Je veux retourner le produit et je suis très déçue. Plus d'achat de produits vevor. Premier achat ! Pas réussi d'envoyer un produit neuf.
3 personas encontraron esto útil
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So far...not so good.
purchased 1 month ago, already giving us issues and malfunctioning. We're hoping this is just a bad piece and Vevor will do the right thing and replace it.
3 personas encontraron esto útil
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lasted only 4 days
it broke in 3 days and now vevor is giving me a really hard time to get a refund. this is not how you maintain customers long term. Second prodcut from vevor that breaks down and they are not accepting return. Looks like strategy is selling very cheap stuff that breaks easily to lower cost and always denying refunds when customers find out. People will eventually figure that out
2 personas encontraron esto útil
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Regiune or have it replaced
I purchased this grain mill, and after only two uses, it has stopped working. Its total operating time was less than 5 minutes. It ran for 3 minutes the first time, and the second time (two weeks later), I set it for 4 minutes, but it stopped after less than two and a half minutes.
I used it only to grind rice.
I would like to return the item for a refund or have it replaced.
I can be contacted at 004 0745 083 640
or via email at negulescu.cristina28@gmail.com or negulescucristina@ymail.com.
2 personas encontraron esto útil
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Owner
Your customer service sucks! I tried to return the item so I could buy a larger one from you, but your team have been very inconsiderate by not responding and not allowing me to return the item. Will not be buying from you again!
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Won't close to turn on
I can't get it to close which means it won't turn on, sometimes if two people try to close it will close but the food will be flying out of it into the air. I have tried to return for a refund but can't get a proper response.
2 personas encontraron esto útil
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