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VEVOR Molinillo Eléctrico de Especias 53 L 600 W, Molinillo de Cereales de Alta Velocidad 15.000 rpm, con Cuchillas Afiladas Galvanizadas para Granos Secos, Especias, Cereales, Maíz, Pimienta

Reseñas de clientes para VEVOR Molinillo Eléctrico de Especias 53 L 600 W, Molinillo de Cereales de Alta Velocidad 15.000 rpm, con Cuchillas Afiladas Galvanizadas para Granos Secos, Especias, Cereales, Maíz, Pimienta

1300w

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Andre Nicolas Andre Nicolas
Déception
1000W
Ok pour faire de la farine, même avec l'avant dernière taille de trous. De plus je suis uniquement francophone et rien n'est traduit. Donc .. ....... ⁰
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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rv*** rv***
VEVOR 2500g Electric Grain Mill Grinder
Hi I ordered this product in May 2026. Today sparkles came from bottom while using and stoped working. Very disappointed.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stutz Stutz
Owner
I was disappointed that the Grain Mill shut down during its very first use. There is no telephone number to reach a live representative, so all customer service must be handled online. While the initial acknowledgment of my service request was prompt, the technical support response was slow and did not meet the timelines stated on the company’s website. When they finally replied, I chose to request a refund rather than accept an exchange. A product failure on first use, combined with delayed support, led to that decision. We replaced the unit with a competitor’s brand that offers a telephone support line and access to a live representative. Although it cost more, the product performs exceptionally well. Their customer service team is knowledgeable, responsive, and able to answer usage questions without difficulty. They speak fluent English, and the manual is clearly written and easy to understand. Additionally, the service manual was poorly translated from Chinese to English. Inaccurate or awkward translations always raise concerns about whether the writer fully understands the product they are describing.
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Respuesta de Servicio al Cliente: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Satchi Satchi
Me
Me 1 Me 1 Me 1 Me 1 Me 1
Jai reçu un produit qui était déjà utilisé et reconditionné. Je veux retourner le produit et je suis très déçue. Plus d'achat de produits vevor. Premier achat ! Pas réussi d'envoyer un produit neuf.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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operations operations
So far...not so good.
purchased 1 month ago, already giving us issues and malfunctioning. We're hoping this is just a bad piece and Vevor will do the right thing and replace it.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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abdul abdul
lasted only 4 days
it broke in 3 days and now vevor is giving me a really hard time to get a refund. this is not how you maintain customers long term. Second prodcut from vevor that breaks down and they are not accepting return. Looks like strategy is selling very cheap stuff that breaks easily to lower cost and always denying refunds when customers find out. People will eventually figure that out
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jo*** Jo***
Pas économique
1000W
Même avec la plus grosse grille trop de farine
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cr*** Cr***
Regiune or have it replaced
I purchased this grain mill, and after only two uses, it has stopped working. Its total operating time was less than 5 minutes. It ran for 3 minutes the first time, and the second time (two weeks later), I set it for 4 minutes, but it stopped after less than two and a half minutes. I used it only to grind rice. I would like to return the item for a refund or have it replaced. I can be contacted at 004 0745 083 640 or via email at negulescu.cristina28@gmail.com or negulescucristina@ymail.com.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Sue P Sue P
Owner
Your customer service sucks! I tried to return the item so I could buy a larger one from you, but your team have been very inconsiderate by not responding and not allowing me to return the item. Will not be buying from you again!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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PamT26 PamT26
Won't close to turn on
I can't get it to close which means it won't turn on, sometimes if two people try to close it will close but the food will be flying out of it into the air. I have tried to return for a refund but can't get a proper response.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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