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VEVOR Mini Monitor de Calidad del Aire 8 en 1 para Probar Profesionalmente PM1.0/2.5/10 HCHO TVOC AQI Temperatura, Humedad, Sensor de Calidad del Aire con Umbrales de Alarma para Interior y Exterior

Reseñas de clientes para VEVOR Mini Monitor de Calidad del Aire 8 en 1 para Probar Profesionalmente PM1.0/2.5/10 HCHO TVOC AQI Temperatura, Humedad, Sensor de Calidad del Aire con Umbrales de Alarma para Interior y Exterior

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Mike Mike
Mr
Tipo Regular Auricular
Paid for it. Never received. Took my money and want communicate.
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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IOnelR IOnelR
Mr
Tipo Profesional Tipo Mostrador
I was quite disappointed with the condition of this product upon arrival. The packaging seemed slightly unsealed, and the screen was missing the proper protective film that should come with a new device. Instead, there was only the pull-tab sticker awkwardly attached directly to the screen, which makes no sense and leaves me questioning whether this product was truly new. For the price, I expect to receive a properly sealed, untouched product with full assurance it hasn’t been used before. Unfortunately, this experience left me with serious doubts about quality control and trust in the seller.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
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MIKHAIL MIKHAIL
Mr
Tipo Regular Auricular
Mr 1
VEVOR Air Quality Monitor 8-IN-1, Professional - broke in 2 hours after I receive it, after first charge. Now it doesn't charging and when I try to start it shutdowns in two seconds. This store doesn't want to replace it or return me money. No trust any more.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jo-Lynne Busic-Adams Jo-Lynne Busic-Adams
Hate the product and customer service
Tipo Profesional Tipo Mostrador
Your customer service is awful.
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Rick Rick
CO2 not accurate
Tipo Profesional Tipo Mostrador
Does not accurately detect CO2 which was my main reason for purchase. It reads atmospheric CO2 (~420ppm) successfully when outside but then stays at that level even when brought inside where CO2 should be much higher eg. 700/800ppm which other CO2 readers successfully detect. Return requested.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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