Reseñas de clientes para VEVOR Máquina de Recuperación de Refrigerante Portátil 1 HP Cilindro Doble Motor sin Escobillas 3000 RPM Herramienta de Reciclaje de Refrigerante Freón para Automóviles Aires Acondicionados

Excellent each time I use it!

Works great does what I need it to do

Great Recovery tool with great features!

Everything works as it should at a price point that beats all competitors with equipment that works just as good as those other BADGED BRANDS. THIS ONE HAS A VEVOR BADGE

Buon prodotto

Found the refrigerant recovery machine exceptional to use. Almost a direct clone of the Navac product. Recovers twice as fast as the Yellow Jacket units. Listing indicates the unit as A2L refrigerant compliant however the name plate on the unit itsalf does not list any A2L refrigerants. Being a brushless motor, it may not be a problem, but if a labour inspector visits, you may be found using non-compliant tools with a flammable refrigerant. I still really like my purchase and have no regrets. Vevor needs to update the rating plate to include A2L refrigerants.

The product itself appears to be in excellent condition and arrived complete. However, the buying experience was one of the most frustrating online purchases I’ve had. My original shipment was not the refrigerant recovery machine I ordered. Instead, I received someone else’s Toyota RAV4 side mirror due to a warehouse shipping error. From there, I had to do most of the work myself. I contacted customer service multiple times, searched for a solution on my own, filed a product protection claim myself because no one directed me to it, returned the incorrect item through FedEx, and spent days following up before a replacement was finally sent. The replacement eventually arrived, and I appreciate that the mistake was corrected. However, customer service relies heavily on repetitive email responses, and the lack of a direct phone number made resolving a simple warehouse mistake much more difficult than it needed to be. The product deserves a good rating. The customer service experience does not. I hope VEVOR improves its shipping quality control and offers customers a way to speak with a real person when problems like this occur. Receiving the correct product should not require detective work.

It was working great for six months then the motor stalled, no instructions on how to service it!

Kein Deutsche beschreibung Support war nicht in der Lage eine zubesorgen

Disappointed — Tank and Recovery Machine Are Not Compatible I spent over $600 on a brand-new VEVOR recovery machine and recovery tank, expecting the two products to be compatible. Unfortunately, the tank did not come with the two brass adapters needed, and I cannot even use the OFP (overfill protection) cable that came with the recovery machine. The tank has a large two-prong male connection, while the supplied OFP cable has a smaller three-prong female connection. There is no way to connect the two as supplied. For the amount of money spent, I should not have to hunt down missing adapters or figure out how to make two brand-new products from the same manufacturer work together. If VEVOR sells these products for use as part of the same refrigerant recovery setup, the necessary fittings and compatible OFP connection should either be included or clearly identified before purchase. Very frustrating and disappointing experience. I expected a complete, compatible setup for over $600.