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VEVOR Máquina Pelacables Automática de Hierro Fundido 1500 W Pelacables Eléctrico Motorizado de 1,5-40 mm Pelacables de 27 m/min con Manivela Manual Extra 9 Canales para Reciclaje de Chatarra de Cobre

Reseñas de clientes para VEVOR Máquina Pelacables Automática de Hierro Fundido 1500 W Pelacables Eléctrico Motorizado de 1,5-40 mm Pelacables de 27 m/min con Manivela Manual Extra 9 Canales para Reciclaje de Chatarra de Cobre

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Julia Julia
Denudeuse de câble
180W
Denudeuse de câble 1
Le colis arrivé, ouvert et la molette de réglage cassée. Impossible de dénuder du 1.5mm2. Malgré deux heures a essayer de comprendre, démonter. Les axes ont énorméments de jeu. Bref pas top du tout !! Merci
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Giuseppe carissimo Giuseppe carissimo
Manca la ruota che taglia i fili, quella di scorta
180W
Manca la ruota che taglia i fili, quella di scorta 1
Non sono soddisfatto Manca la ruota come mai? Nella descrizione c’è scritto che sarebbe arrivata la ruota di scorta
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Respuesta de Servicio al Cliente: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Benjamin Armstrong Benjamin Armstrong
Mr.
Mr. 1 Mr. 1 Mr. 1 Mr. 1
Seal on inner bearing came off after half hour of use, copper fragments migrated into bearing, seized up bear, damaged the motor. I asked for a refund and return label, they offered me a new bearing. Terrible product, even worse customer service. I even told them when they refunded me I was going to immediately purchase the model one size bigger, as I thought it will be more robust. Absolutely unacceptable. See picture. Bearings are completely exposed.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Hostein Hostein
Arrivé cassé
370W
Arrivé cassé  1 Arrivé cassé  1
L'emballage était nickel mis à l'intérieur déception arrivé cassé au niveau du cache hélice et le SAV ne me répond pas
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Octavio Barraza Octavio Barraza
Electrician
Electrician  1 Electrician  1 Electrician  1
I haven’t got to use it, I received it damaged. Trying to get a refund or an exchange. I haven’t heard back from Vevor.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Brenton Brenton
Deez
1,5-40 mm
Deez 1
Works good for about 200ft of insulation then dulls after that you have to sharpen it to frequent to viable for use
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Kevin Kevin
Pissed off
1,5-40 mm
ordered over 6 weeks ago never came. just says delayed. so I cancelled the order.
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Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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jos jos
werknie
180W
wat een waardeloos ding
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Respuesta de Servicio al Cliente: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Zac Zac
Customer
1,5-40 mm
The wire wouldn’t stay in place. The cutting wheel was off center of the drive wheels. It’s cheaply made. The gear where the handle attaches broke. Lasted 3 days.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Austin King Austin King
User
I don’t mind the machine. When he it got here it had so so many issues. Maybe it got dropped in transit or something. But we I tried to get it resolved I sent pictures in and videos in and they kept saying “we can’t see a problem with it”. The whole thing was out of balance, it made a horrible grinding noise when turned on and an even worse one when I ran wire through it. And the instructions are awful when it comes to tuning or fixing anything on it. But since the company seemed inclined to be as little help as possible I took it in my own hands. I tore the whole thing apart, I found tons gunk and corrosion in the rotating part of the machine that was not allowing it to rotate properly, I don’t know if the machine was a used one or if it had just sat for a long time. And then I pulled the motor apart because it was clicking super super bad and found a loose piece of metal in it. Honestly could find where it went but seemed like a scrap piece that had accidentally but dropped in there prior to closing the machine up. I also found problems in there. The motor had tons of loose components and was falling apart it seemed. Everything was loose and on the verge of falling apart. Fortunately I got everything cleaned up and it put back together. And it runs like a champ now. I’ve done thousands of feet and the machine still purrs nicely. But not worth the 8+ hours to fix it
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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