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VEVOR Máquina Pelacables Automática de Hierro Fundido 1500 W Pelacables Eléctrico Motorizado de 1,5-40 mm Pelacables de 27 m/min con Manivela Manual Extra 9 Canales para Reciclaje de Chatarra de Cobre

Reseñas de clientes para VEVOR Máquina Pelacables Automática de Hierro Fundido 1500 W Pelacables Eléctrico Motorizado de 1,5-40 mm Pelacables de 27 m/min con Manivela Manual Extra 9 Canales para Reciclaje de Chatarra de Cobre

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Duplan Duplan
Arrivé cassé
370W
Arrivé cassé 1
Le colis arrivé cassé, la machine est inutilisable. J'espère un remboursement rapide ou une nouvelle machine sous peu.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Jones Jones
Mr.
Mr. 1
Item died after one use. The one time I used it - worked alright, but was slower, and not as powerful as expected. Struggled to push through kinks in a 14/2 NMD wire. I'll see how their customer service is then I will update.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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RS Management RS Management
Trustee
Never worked from the beginning and can not het any resolve or refund yet will update...
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jason.bandy jason.bandy
cheap
1,5-40 mm Con Escala
plastic adjusting knob on top broke first time I used it. very cheap. used 2 nuts and James them together. now and use a socket and ratchet to adjust.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ada-46 Ada-46
Not a handy device
1,5-25mm Gris
I mostly tried 1.5 mm cables. The smallest socket needs to be at the lowest position so that the cable doesn't slip. But then it's really time consuming to place the cable between the rollers. Also the blade doesn't seem to be exactly in the middle. I'm super disappointed and don't understand why the device has a high score.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jesse Jesse
Electrician
1,5-40 mm
This thing is junk. It doesn’t work as advertised
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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wirtzbryan88 wirtzbryan88
Problème de moteur
60W
Le moteur ne fonctionne pas et le service méditer remboursé
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Killian Queally Killian Queally
Mr.
1,5-40 mm Con Escala
Very surprised and disappointed at lack of quality check of unit before packing and shipping. Unit came partially assembled, Black plastic handle was already attached to metal handle arm which should attach to main body. Main body comes with a black metal D-shaft section (drive flat section) so as to attach the handle arm securely. The handle arm does not come with a corresponding D shaped hole in the arm,this would have improved its build quality. When trying to attach the handle arm to the shaft, it was noticed that the threaded pilot hole for the M8*12 hexagon screw (item 6 page 5) was not in the correct position on the arm. The M8 threaded hole appears to have been incorrectly installed at the wrong end of the handle arm next to the black plastic cylindrical handle. This has made the unit inoperable unless, we drill and tap the handle arm ourselves or replace the handle arm with an arm incorporating a D-shaft slot and M8 threaded locking screw hole. When you purchase a piece of equipment, we would normally expect to be able to use it fairly quickly once bolted and screwed together. In this situation, unit is unusable until handle issues are resolved.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kurt Redance Kurt Redance
Wire stripper
0.05” wire (16 ga) wire it claims to do,.. witch is why I choose this single wheel model. And let me tell you personally it does not work
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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what a waste what a waste
owner
This product worked out of the box then within about 1 minutes started making a grinding sound in the gears. Contacted customer support which is a absolute nightmare of a process and extremely time consuming! Took approximately 2 weeks of back and forth emails with days of zero reply or care from Vevor. The END RESULT WAS A $95.00 DOLLAR CREDIT BACK ON A NON WORKING MACHINE THAT RAN LESS THEN 1 MINUTES WITH VIDEO AND SOUND PROOF THAT IT WAS NOT WORKING PROPERLY! So on a $209.00 dollar machine that Vevor says was not in working in order from the beging Their answer was give less then half back to the customer. So purchase at your own risk and be ready for them to do nothing if its not in working order when it gets to you.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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