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VEVOR Máquina para Hacer Chapas 25/32/58 mm Máquina para Hacer Insignias, Prensa de Pines para Personalizar Imanes de Nevera, Llaveros, Regalos, con 300 Conjuntos de Botones, Cortador Circular, Negro

Reseñas de clientes para VEVOR Máquina para Hacer Chapas 25/32/58 mm Máquina para Hacer Insignias, Prensa de Pines para Personalizar Imanes de Nevera, Llaveros, Regalos, con 300 Conjuntos de Botones, Cortador Circular, Negro

25 & 32 & 58 mm 3 en 1 Negro+Naranja

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Cynthia Cynthia
purchaser
25 & 32 & 58 mm 3 en 1 Negro+Naranja
Delivery took an unusual amount of time. The first rep U spoke to told me that I had to contact the shipping company, which is completely false. The second rep was better, but after every message I would get a system note stating that my claim will delete in xamount of time. I was angry, as I had not received the item yet. The rep said that I would get a$20 credit due to having issues, but not has been a few weeks and I haven't received it yet. I tried out the button maker last week and it doesn't work very well. The top part of the button maker keeps getting stuck and only about every 4th button actually looks like it was put together correctly. I do not recommend this button maker to anyone. It is a piece of junk.
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Guy Guy
Mr
25 & 32 & 58 mm 3 en 1 Azul
Works well except for the 25mm badges which pretty much fail with every attempt. The unit did seize up once when crimping as well, took quite an effort to get it open again.
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Respuesta de Servicio al Cliente: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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John John
Not great...Customer service is horrible.
25 & 32 & 58 mm 3 en 1 Negro+Naranja
It came broken. Customer support isn't great. I have to re-send them a picture. I already sent a video, but I guess they can't find it. I told them to send me a return label, because I wanted to return it, but they won't let me unless I send them a picture.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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P****** P******
Badgeuse
25 & 32 & 58 mm 3 en 1 Negro+Naranja
Bien reçu mais paraît fragile. J'ai peur de trop appuyer sur la poignée. A voir dans le temps
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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Bruno Bruno
Moreira
50 mm Azul
A maquina no geral funciona mas os tempos de entrega são terriveis. Tive 15 dias a espera da encomenda do pior mesmo.
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Respuesta de Servicio al Cliente: Agradecemos o seu feedback. Lamentamos muito saber das dificuldades que enfrentou com o produto. Criamos um chamado para que possa acompanhar o problema. A nossa equipa de apoio ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
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G LIVINGSTON G LIVINGSTON
Owner
25 & 32 & 58 mm 3 en 1 Negro+Naranja
I cannot get the pins to be horizontal. It is a sliding type. I cannot find help anywhere to remedy this.
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Respuesta de Servicio al Cliente: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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7CraftyFingers 7CraftyFingers
Hard for kids to get it right.
25 & 32 & 58 mm 3 en 1 Negro+Naranja
I, an adult, had no problem making buttons. But when I let 10 year olds try under my direct supervision every button was flawed and did not crimp well. So I give it kudos for price and versatility for adults but not good for crafting with children because it is a bit finicky. It is made of plastic mostly so I suspect there is more give in the plastic than with the metal dies. The folder standard button makers (a different brand so unnamed) are all metal and they have 100% success with every button, even without supervision of the child. They used to make a set for 2.25 and 2.25” buttons that were made of metal but they retired this model. I would buy it in a heartbeat if they would bringbit back.
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Respuesta de Servicio al Cliente: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Martin Steinberg Martin Steinberg
Broken part
25 & 32 & 58 mm 3 en 1 Negro+Naranja
Canot contact your company No ident # on machine No co phone # You do nor suppoert my ca.eras image
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Respuesta de Servicio al Cliente: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
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Audrey Martinez Audrey Martinez
Nice features, but not the best quality
25 & 32 & 58 mm 3 en 1 Negro+Naranja
I really enjoy that I can press three different size buttons with this machine. That saves me space. My issue is that the handle that you use to press the buttons is made out of plastic. It has broken once already, but vevor sent me a replacement handle. I'm just concerned that it will happen again. I would rather buy the models with all metal parts.
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Respuesta de Servicio al Cliente: Dear valued customer, we hope this message reaches you well. Following our recent conversations and the agreement we came to, we’re writing to let you know that we’ve completed the actions needed to address your concerns. We’re truly sorry for any inconvenience or frustration this situation brought about—your satisfaction is incredibly important, and we’re determined to set things right.
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Margie Margie
Broke after 5 months
25 & 32 & 58 mm 3 en 1 Negro+Naranja
The handle is made of plastic. It eventually broke due to the force applied to press the pins. I had it for about 5 months and made a normal amount of pins. I am also a weakling so it’s not like my strength made it snap ha!
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