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VEVOR Máquina para Fabricar Hielo 59 kg/24 h Almacenamiento de 15 kg, 45 Cubitos por Ciclo, de Acero Inoxidable, Independiente y de Encimera, con Pantalla LED y Autolimpieza, para Bar, Restaurante

Reseñas de clientes para VEVOR Máquina para Fabricar Hielo 59 kg/24 h Almacenamiento de 15 kg, 45 Cubitos por Ciclo, de Acero Inoxidable, Independiente y de Encimera, con Pantalla LED y Autolimpieza, para Bar, Restaurante

130 libras/24 h Entrada de Agua Simple

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wrightdirtyfusions wrightdirtyfusions
ZERO HELP
ZERO HELP 1
If I could have negative stars I would. This machine has not worked and we have tried dealing with support since Aug 3 with ZERO HELP can’t talk to a human get repeat emails of we’re reviewing your case but nothing else no help nothing. Will not recommend this company. Not 1 cube of ice
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Georg Schatz Georg Schatz
Eismaschiene
Kann ich nicht empfehlen, nach einem Jahr Defekt.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Besnik Besnik
Herr
Diese Maschine wurde uns nie zugestellt, wir sind sehr enttäuscht. Bezahlt aber nie Erhalten, Betrug.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Donald Donald
Broke in 3 weeks
It stopped pumping water over the ice-freezing tray in just 3 weeks. Waste of money.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Willem Mandemakers Willem Mandemakers
Pour icemaker
90 libras/24 h 24 libras Entrada de Agua Simple
Broke after not even 6 months of use.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mcshell02 mcshell02
Horrible
Do NOT BUY ANYTHING FROM THIS COMPANY. THEY HAVE NO CUSTOMER SERVICE. NOT BAD CUSTOMER SERVICE. THERE IS NO # TO CALL. AND THEY DONT GIVE A CRAP. IT DOESNT MATTER HOW GOOD THE PRODUCT IS IF THE COMPANY REFUSES TO HELP IF THERE IS A PROBLEM. CANT EVEN POWER UP THE UNIT. THEY INSIST ON ME PROVIDING THE ORDER # BEFORE THE WILL HELP. I SENT THEM THE CREDIT CARD STATEMENT WHICH SHOWS WHEN AND HOW IT WAS PAYED AND IDENTIFIES THE PRODUCT PRICE I PAID AND COMPANY NAME. THEY SHOULD BE ABLE TO FIGURE OUR THE ORDER NUMBER FROM THAT. STAY AWAY FROM THIS COMPANY UNLESS YOU WANT A $600.00 PAPPER WEIGHT AS WELL.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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mitchell mitchell
Thought it was a good idea until it wasn’t
Quit working after one month!! Disappointing!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ľadovník Ľadovník
Pokazený
Zariadenie vydržalo fungovať niečo cez pol roka… potom sa pokazilo. Rozpadlo sa čerpadlo totálne. Voda tečie všade, nevyrába ľad..
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Vytvorili sme pre vás tiket, aby ste mohli tento problém ďalej sledovať. Náš tím zákazníckej podpory vás bude kontaktovať e-mailom a poskytovať vám aktualizácie, kým sa problém nevyrieši. Prosím, čo najskôr si skontrolujte doručenú poštu, či vám nedostaneme naše správy.
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erlon erlon
ice machine sucks
I bought about 10 days ago and haven't used because VEVOR want to send me the replacement part and so far nothing. By the time it gets here summer will be over.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nancy Nibarger Nancy Nibarger
Owner
I'm assuming the ice machine would have worked? But when it arrived it had a huge dent in the bottom of it. Now I'm dealing with customer service which is like dealing with slugs because they never call or write back in an email. There's also no phone number to call. This is been very frustrating.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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