Reseñas de clientes para VEVOR Máquina para Fabricar Hielo 59 kg/24 h Almacenamiento de 7,3-14 kg, 50 Cubitos por Ciclo, de Acero Inoxidable, Independiente y Bajo Encimera, con Pantalla LED y Autolimpieza, para Restaurante

I would have gave zero stars but it wouldn't let me

Hello We are not satisfied with our purchase. We are not satisfied because, as you state on your website, we can purchase as a company. We registered on your website as the company GASTROFRIGO INTERNATIONAL D.O.O. with a valid tax number SI24104493, but you still charged us VAT, even though as a company registered in the EU, we should not be charged tax on the invoice.

La machine se met continuellement en erreur, il est impossible à utiliser. Comment faire ?

After about 3 weeks it quit making ice

Extrêmement lourde donc difficile à transporter et à installer, pour le reste, elle fonctionne !

The machine arrived damaged. I sent photos and received an email saying I would hear back within 48 hours, but I haven’t received any follow-up. Other than that, it works well.

The directions are not clear at all. Some direction on install are left out. Customer service is the worst. No customer service number; only a chat box. They only email you back after days with only cut and paste instructions of the manual.

The machine makes ice as it's intended, but the door is too small to get the ice out easily. Is doesn't make 160lbs a day when it's warm/hot outside, as stated in the description upto 100°F

Figuring out a drain was a PITA. But it makes plenty of ice. The bin holds quite a bit. Not sure if it's 30 pounds, but figuring out how to get it to drain was a bugger to figure out. It says under counter, but they should have a built-in sump pump in it to push the drain water to a level of at least a sink drain. I had to place it on a pedestal, then have a bucket below it with a $20 dollar sump pump from Amazon under it to get the water P-Trap. It was a way for them to cheap out on a simple solution that they could have placed in the initial build. Debated sending it back, but summer is here, and I need the ice.

Ice maker works great and was a great price. Unfortunately it came damaged during shipping and VEVOR would only offer a $100 coupon for the damage. Even bought the shipping protection they offer and all it did was redirect me to Vevors shipping claims. So don’t waste your money on the shipping protection. Luckily this isn’t in a part of my house where it will be seen and I can live with the damage, as they gave me no other choice!