Reseñas de clientes para VEVOR Máquina para Fabricar Hielo 45 kg/24 h Almacenamiento de 7,3-13,3 kg, 36 Cubitos por Ciclo, de Acero Inoxidable, Independiente y Bajo Encimera, con Pantalla LED y Autolimpieza, para Restaurante

On the inside of the unit where the drain plug connects to the machine there is an annoying amount of water dripping out onto my floor. I’ve verified that the connection is not faulty or that there are no cracks at the point of connection. No issues there. For some reason it’s just leaking no matter what I try. I’m not gonna start taking it apart and then void whatever warranty it has. I sent Vevor the evidence to the website they wanted me to use, which wasn’t even their website it was so third party. I’m not happy with this process.

After only one month the ice maker solenoid valve failed and struggling to get the ice maker back or seek for teplacement,

This machine came damage which looked like cosmetic. The company did discount it but after running it a few days it has crack in the drain hose spot and is leaking all over the floor in my house. I need this warrantied

I purchased this machine to provide good quality ice. It does not! The ice begins melting almost immediately. It comes out in a large block-not individual cubes. The ice full shutoff happens after only a few ice cycles, so you don't have the ice bucket full ever unless you constantly move the blocks out of the way. Customer service is HORRIBLE. I have tried to return this product for 2 weeks. I cannot reach anyone by phone and the Chat representatives only offer discounts or replacements. I had to dispute the charges on my credit card to stop payment.

Unable to leave messages due to system error, typing phone and won’t allowed

This arrived damaged in several areas. Also did not work, gave error code upon plugging it in. This is stated to hold 200 lbs of ice but the tank looks way to small to be even close to that. Customer service took weeks to supply a return label and refund. I had to send them pictures multiple times.

I bought this about a month ago and the water pump has gone out.

It does NOT work. Brand new out of box and does not work. Got the 3 year warranty and it takes 48 hours for a technician to get back to you. Requested refund. Hopefully they don’t charge shipping for refund. But this seems like a scam. So they likely will. Highly recommend not buying this product. The cheap became very expensive. Have to keep buying ice for my bar. Had to pay a plumber to hook it up. Can’t order a new one from a reputable company because I don’t have enough space to have 2 ice machines. Waste of time and money. 100% wish o never ordered this product.

The unit came damaged with dents in the side and front panel. The unit has multiple leaks from inside the machine and covers the floor with water constantly.

Less than a week that we installed the machine it stopped making ice.