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VEVOR Máquina para Fabricar Hielo 41 kg/24 h Almacenamiento de 6 kg, 32 Cubitos por Ciclo, de Acero Inoxidable, Independiente y Bajo Encimera, con Pantalla LED y Autolimpieza, para Bar, Restaurante

Reseñas de clientes para VEVOR Máquina para Fabricar Hielo 41 kg/24 h Almacenamiento de 6 kg, 32 Cubitos por Ciclo, de Acero Inoxidable, Independiente y Bajo Encimera, con Pantalla LED y Autolimpieza, para Bar, Restaurante

90 libras/día

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Chancy Chancy
Home owner
Makes ice well. But does not maintain ice in bin. It melts quickly. Guess its only an ice maker not a cooler
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Ji*** Ji***
DO NOT BUY!
Horrible did not work from the start and customer service just bucks I need my money back this is horrible!!!
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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Paulo Horta Paulo Horta
Teve algum acidente
160 libras/24 h Hielo Cuadrado Entrada de Agua Simple
Teve algum acidente  1 Teve algum acidente  1 Teve algum acidente  1 Teve algum acidente  1 Teve algum acidente  1
Recebe realmente a máquina de gelo mas ao desembrulhar a máquina constatei que vinha danificada em dois sitios estou a deparar-me com dificuldade em fazer esta reclamação
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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IJimmy Fann IJimmy Fann
A ice machine that works
A ice machine that works  1
Does not get cold or make ice
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Morris Wyatt Morris Wyatt
I want a replacement
I want a replacement  1
Works great but had a big dent in the side of it
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard Mintz Richard Mintz
Major leak
Major leak 1 Major leak 1
On the inside of the unit where the drain plug connects to the machine there is an annoying amount of water dripping out onto my floor. I’ve verified that the connection is not faulty or that there are no cracks at the point of connection. No issues there. For some reason it’s just leaking no matter what I try. I’m not gonna start taking it apart and then void whatever warranty it has. I sent Vevor the evidence to the website they wanted me to use, which wasn’t even their website it was so third party. I’m not happy with this process.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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giacaro27 giacaro27
Failed soon
80 libras/24H Hielo Cuadrado Entrada de Agua Simple
Failed soon 1
After only one month the ice maker solenoid valve failed and struggling to get the ice maker back or seek for teplacement,
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jonathan D Smith Jonathan D Smith
Owner
Owner 1
This machine came damage which looked like cosmetic. The company did discount it but after running it a few days it has crack in the drain hose spot and is leaking all over the floor in my house. I need this warrantied
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Clay Clay
Ice hopper size way overstated
Ice hopper size way overstated  2
Ice hopper much smaller than stated. I would say holds 5lb ice no more than 8lb ice. See picture of cooler of a full hopper of ice 8inch X 14inch cooler . Size ice hopper way overstated
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
rightarm rightarm
Works great, but came damaged!
Works great, but came damaged!  2
Ice maker works great and was a great price. Unfortunately it came damaged during shipping and VEVOR would only offer a $100 coupon for the damage. Even bought the shipping protection they offer and all it did was redirect me to Vevors shipping claims. So don’t waste your money on the shipping protection. Luckily this isn’t in a part of my house where it will be seen and I can live with the damage, as they gave me no other choice!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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