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VEVOR Máquina para Fabricar Hielo 41 kg/24 h Almacenamiento de 6 kg, 32 Cubitos por Ciclo, de Acero Inoxidable, Independiente y Bajo Encimera, con Pantalla LED y Autolimpieza, para Bar, Restaurante

Reseñas de clientes para VEVOR Máquina para Fabricar Hielo 41 kg/24 h Almacenamiento de 6 kg, 32 Cubitos por Ciclo, de Acero Inoxidable, Independiente y Bajo Encimera, con Pantalla LED y Autolimpieza, para Bar, Restaurante

90 libras/día

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cleckley.jc cleckley.jc
They don't back their product
Worked a few weeks the quit. Sent videos to vevor as requested. They kept giving me the runaround. Never replaced it. Sayed they would return 99 dollars, didn't happen. Won't by from them again
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Greg Greg
No more vevor products
When i plugged the ice maker in after making several trips to hardware store for the correct fitting to connect water the machine temperature read the ambient temperature in my shop and never cooled down to make ice. I tried reading the minimal instructions and spent an hour watching videos to adjust. Reaching out to devour is a pain they generally only respond once a night (China Time) so it took a week to trouble shoot and come up with the solution they would send me another and refund me half of the cost.....ok good. then next night they tell me that unit is not available and they are just going to issue a refund. Well ok. then i tell them it will cost me money to dispose of the unit at the dump so I ask for a discount code...long story short they won't do that and that took several more nights. I will no be purchasing things from vevor. I will also be telling my friends about this.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nu*** Nu***
Tiny icecubes. Far from size announced
90 libras/24 h Hielo Cuadrado Entrada de Agua Doble
I purchased this ice maker in July because it was advertised as producing ice cubes measuring approximately 2.2 cm x 2.2 cm. Due to being away on holiday, I only had the opportunity to test it this weekend. Unfortunately, the product is a huge disappointment. The ice cubes produced are nowhere near the advertised size. In reality, they are extremely small, barely 1 cm x 1 cm, if that. They are also thin, poorly formed, and lack the density and solidity you would expect from a proper ice cube. As soon as they are added to water, juice, soft drinks, or any other beverage, they melt almost immediately without effectively cooling the drink. Instead of chilling beverages, they simply dilute them. I feel misled by the product description, which created expectations that are completely at odds with the actual performance of the machine. Had I known that the ice cubes would be this small and of such poor quality, I would never have bought it. I cannot recommend this product. Misleading advertising, poor performance, and a complete waste of money. I would like to return it but that the return windows is already closed!
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rick Roersma Rick Roersma
Customer Service Sucks and Damged on arrival
It came with a damaged filter for bottle use and i have been asking for a replacement for over a month now. I even purchased a 3 yr warranty with it, but they dont want to abide by it. They treat their customers like shit. I will never purchase from them again and would like to warn every body else.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Martin lakey Martin lakey
Owner
Ice maker arrived in poor condition. Had been dropped by shipping company
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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KDGRAPHY KDGRAPHY
Machine à fabriquer des glaçons et non conserver
100 libras/24 h Hielo Cuadrado Entrada de Agua Simple
Ne garde pas les glaçons au frais, ils fondent le jour même, la machine bug et fait déborder le réservoir. les glaçons sont solidement attachés entre eux et ne se cassent pas en tombant, il faut les "casser" à la pelle... J'ai remonté au service client qui répond par des phrases bateau et d'être patient.... autant dire : Service client inexistant ! Je déconseille fortement l'achat si vous tenez un commerce.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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David David
Does not work
Not working. Turns on runs water but not getting cold or producing ice.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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rivieresandra974 rivieresandra974
Nul
Machine qui fuit . Aucune reponse du site . Aucune solution pour changer ou reparer l'appareil. Ne l achetez pas .
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
wolffcurtis wolffcurtis
it was bent all up I would like to return it
personally use
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Adam Mealor Adam Mealor
it’s trash
first off this item is a piece of junk! the pictures show that you can feed this ice maker with bottled water, that’s bull shit, you need an external pump, so I ordered it, then it’s not even producing ice, it’s just going through the cycle and not scan making ice. such a wast of money! do not purchase this machine!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
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