Reseñas de clientes para VEVOR Máquina para Fabricar Hielo 250 kg/día Máquina de Hielo de Acero Inoxidable 560 mm Autolimpiante Programada Máquina de Cubitos de Hielo Modular para Restaurantes Hoteles (Solo Cabezal)

received the wrong ice machine

Necesito resolver el cambio de la base que llego mala la pata IZQUIERDA DE la base de la maquina, ya envie varios emails y no respondents con alguna solution, page protection de el delivery y aseguranza. Por fabor Necesito que cambien la base

No good customer service received damage package and replacement or refund no buddy contact file a clam week a go.

Was shipped the wrong item ordered 2 ice machines only got one the second ice head is not an ice head I have ordered several of these in the past to know what the box looks like. Currently talking to customer support to resolve this. I would appreciate your f the ice head is shipped out asap

If I could write a review with zero stars I would. I never received the product, had to file a charge back, and over a month later am still asking for my refund. I got the same run around answer, they assure me it’s being processed, yet I have not received the amount in full. Do NOT use this company.

Two screws missing and production rate is a quarter of what it states on the description.

water pump when out in 2 weeks

Worst machine didnt even work since arrival and tech support is email only option.

Not good the compressor is sweating to much

Commissioned ice machine the end of June and has worked very well until mid August when the water pump seized. The lower shaft bearing is full of rust, this bearing is above the water held in the pump reservoir so it doesn't get wet. However it's an ice machine so there's lots of moisture which the all steel bearing could not handle. Been waiting 5 days now for Vevor to let me know when or if they're sending a new pump. Not impressed with their customer service at all.