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VEVOR Máquina para Fabricar Hielo 136 kg/día Máquina de Hielo de Acero Inoxidable 500 mm Autolimpiante Programada Máquina de Cubitos de Hielo Modular para Restaurantes Hoteles (Solo Cabezal)

Reseñas de clientes para VEVOR Máquina para Fabricar Hielo 136 kg/día Máquina de Hielo de Acero Inoxidable 500 mm Autolimpiante Programada Máquina de Cubitos de Hielo Modular para Restaurantes Hoteles (Solo Cabezal)

300 libras/día

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do not order do not order
werst purchase ever
got ice machine and it did not work. wrote vevor and no one ever got back with me. submitted a return within the first week and that's been over a month and i still have not heard from anyone. there is no way to contact them but threw email that they will not answer. i will never buy vevor again.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ryan Ryan
Ice maker
Will not work, there is oil probably from the compressor on it when it arrived, it blows the breaker it does not make ice. I want to return it. We have been dealing with this since April 20 I cannot buy another icemaker until this one is remedied!!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Juniper Juniper
HORRIBLE COMPANY - DO NOT BUY From them
My product arrived damaged and thrown the mud in my driveway. The packaging was severely damaged and the product is severely damaged. I contacted them immediately via their online chat/email, they do not provide a phone number on their site and will not give you one when you ask. Firstly I had to message them every day, the never offered to replace the item, which is what I requested. Finally they just stopped replying to me and I was unable to reach them all of the sudden, when I’d go my normal route the screen just was blank and had a ticket number. I had to report them to BBB and which they also did not reply to them. Horrible customer service , horrible product, horrible company. Criminal. I would like a full refund, because I did not receive an undamaged product that I paid for.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Joey Joey
Na
Never received after a week I try to find out what happened the cancel my order so this is a bad review because there was no explanation for canceling my order !
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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