Reseñas de clientes para VEVOR Prensa de Calor Negro 380x380mm Máquina de Sublimación Textil 1200 W Calentamiento Rápido Prensa de Calor por Transferencia por Sublimación Digital e Industrial para Camiseta, Bolso, Almohada
Negro 38x38 cm
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President
I had a question immediately after I received the equipment. A simple question, how to purchase a cover, and how to glue the foam to the pallet.
Many attempts to call, to chat, to email and all failed.
I would never consider even mentioning this company, after 40 years in business, I finally saw the worse ever vendor.
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Owner
Just stopped working. Need another asap.
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Terrible Customer Service and Quality
I got this heat press, opened it the day it was delivered to start pressing 200+ shirts for a fundraiser event in 3 weeks. I have had heat presses before, but my last Vevor caught fire, so I had to purchase a new one. Got this one, because even though the first caught fire in the electronics of the machine, it was like 6 years old and worked great that entire time. I went to use this one for the first time and it didn't work at all. Won't set to the set temperature, pressure adjustment and release sucks, the digital display goes whacky when you press down and the timer doesn't activate and count down.
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DO NOT PURCHASE
This item was a little over a year old before it started catch fire. I smelled burning plastic and smoke and immediately turned it off. There is no fix.
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In Toronto
If there was a score less than one that's what this piece of crap deserves. The control module failed after three days and 4 uses. I asked for a replacement module but that was not going to happen. Not recommended at all.
At least your customer service people had the courtesy of refunding my money.
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Would never purchase again
On the day of use the product failed. VEVOR customer service is horrible, and it is impossible to receive a refund. After weeks of going back and forth I was only refunded a certain amount of the money I spent on the purchase and was given the option to have all my money refunded. I am so disappointed and will never buy anything from this company again.
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Junk
Worked fine at first, started acting up after a year, doesnt heat the whole surface, stay away
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Mr.
Machine broke 4 months into purchase. It is under warranty yet no one is replacing it. They said they will send a new part. It’s been weeks of back and forth they keep saying they sent it then the next day say it has not been shipped. They refuse to give a refund as well. Beware and be careful before u purchase. They have no phone number and it is extremely hard to get through to them.
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Owner
I purchased this heat press directly from the Vevor site because I’ve owned other Vevor machines and always found them to be reliable and high-quality. Unfortunately, this particular machine was a disappointment. It never reached the proper temperature, which made it unusable.
I reached out to customer service multiple times, and while they were responsive and are now shipping me a replacement part so I can attempt the repair myself, the timing was very difficult. I purchased the press specifically for a large 100-shirt order that required front and back pressing, but since the machine failed, I had to rely on my smaller 10x10 press to complete the job.
I had high expectations based on my past experience with Vevor, but this machine fell short. Hopefully, once the part arrives and I make the repair, it will perform as expected.
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KSR
very bad heat press. I received and didn't work.
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