Reseñas de clientes para VEVOR Prensa de Calor Negro 380x380mm Máquina de Sublimación Textil 1200 W Calentamiento Rápido Prensa de Calor por Transferencia por Sublimación Digital e Industrial para Camiseta, Bolso, Almohada

The press arrived fast and it was as described in the add. But it is not working. It worked for 2 weeks, but the press doesn't respect the target heat and keeps heating even after passing the temperature fixed on the board. Then, it just completely stopped heating at all. Also, the timer is not starting all the time when I lower the handle to press. Overall, it seems like the product I needed, but it as a quality problem and I just can't use it. Small note, that might have been a delivery accident, but a corner of the press outter shell was bended a little, like it was hit in transport* Simon

I have bought two of these exact ones and they both stopped working right after the warranty expired. Which would be a year later. There is no customer service number to call only via email and that really didn’t help me with anything.

Currently UNABLE to use my BRAND NEW product because the press WILL NOT fully close!!!! Have contacted customer service about receiving a replacement (which is preferred) or a refund and they take forever to respond 😞. The problem IS NOT as simple as “turning the handwheel” which is what I was told to do from the customer service rep.

Prensa não aquece e até o momento sem solução, é um absurdo esse suporte pós venda

It's a piece of crap, don't waste your money the press do not heat properly and I wasted a lot of tshirt because of it. The client service is even worse they take forever to answer and they only say my demand was marked as urgent and nothing still dont have my refund.

La compré tengo 1 mes de haberla pedido la he usado 3 veces y ya se ha dañado no cierra la bandeja automática he escrito porque se supone que tiene garantía y he escrito 5 veces no me dan respuesta y no tienen número de teléfono solicito la devolución de mi dinero o el cambio de la maquina

Máquina incapaz de fijar correctamente los DTF. Abrimos una reclamación desde el primer día y, casi dos meses después, seguimos sin solución. La atención al cliente se limita a correos con respuestas cada 24-48 horas, alargando el proceso indefinidamente. He perdido completamente la confianza en la marca y ya no quiero ni reparación ni sustitución, solo la devolución del importe. Muy decepcionada con el producto y con el servicio postventa.

La máquina no calienta desde el minuto uno y eh tratado de contactar y solo mandan email

This is a terrible heatpress. I tried to return it and they offered to refund me partially if I would keep it. This heat press does not hold it's heat. It constantly cycles over a 20 degree span. The heat does not go all the way to the edge, so basically you have a 13x13 press, it does not hold heat, and the pad is not attached. You have to pull the pad out, place your shirt on it and push it back on the bottom plate. I run 2 other heat presses in my shop, and they don't have these issues (other brands). But Vevor says it is normal! I really just want to return and get a refund and they are refusing. I will not be purchasing any other Vevor products! This whole experience has been insane.

Looks OK, but quality is not good. Cheap China product. Not possible to alter pressure, turning pin stuck due to use of cheap materials. No good workspace. Narrow opening makes it har to press anything else than small t-shirts. I have been in having a small print business for 15 years, I have worn out several heat press machines but they have lasted years. This lastet less than a day.