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VEVOR Máquina Limpiadora de Discos de Vinilo Ultrasónica 6 L Rejilla de Secado

Reseñas de clientes para VEVOR Máquina Limpiadora de Discos de Vinilo Ultrasónica 6 L Rejilla de Secado

6~8 discos

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424 Reseñas
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Fermín Fermín
Caraduras
6~8 discos
Llego roto y me costó decenas de mensajes con pruebas de fotos y videos para que me devolvieran el dinero. Intentaron reemblosarme mucho menos de su valor en múltiples ocasiones. De no haber tenido pruebas tan claras, me hubiesem timado.
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Respuesta de Servicio al Cliente: ¡Hola! Lamentamos mucho que haya tenido una experiencia decepcionante con nuestro servicio posventa y atención al cliente. Nos tomamos muy en serio sus comentarios. Muchas gracias por informarnos; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Hemos observado que el problema que reportó se ha resuelto mediante comunicación por correo electrónico. Nos complace que su problema se haya abordado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos de nuevo.
LEIKINE PENFORNIS LEIKINE PENFORNIS
Achat de cette machine pour vinyles
6~8 discos
Je ne suis absolument pas satisfait des résultats Aucun changement audible après le lavages
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Javier verdes Javier verdes
Limpiador ultrasónico 6l
6~8 discos
La máquina parece de segunda mano ,esta golpeada, falta el manual y una rejilla que ,en teoría, venía con la máquina,el servicio post venta horrible ,básicamente me han colocado una devolución y tan contentos, la máquina cumple su función, poco mas Son impresentables ,no volveré a comprar
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
Luigi Grimaldo Luigi Grimaldo
Vevor ultrasonic record cleaner
6~8 discos
Non fa bolle abbastanza, non credo funzioni adeguatamente il sistema ad ultrasuoni e non ottengo i risultati desiderati
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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Kuretzu Kuretzu
M.
Unit arrived with broken heater thermostat. Customer support was ridiculous. Rather than sending me a replacement unit, they are sending me a circuit board that they expect me to install myself. The board is being shipped from China, no idea when I might arrive.
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Respuesta de Servicio al Cliente: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
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Peter Peter
Nice machine but cannot clean 7" revords
I bought the machine to clean my 400 7" records for my jukebox. The machine offers no adaptors for the larger hole in the 7" records, so it cannot clean them. Dussapointed in product.
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Respuesta de Servicio al Cliente: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.
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James Bennett James Bennett
Cleaner is good. Vevor service is horrible.
The ultrasonic cleaner works well. But I want a basket so I can get full use of my cleaner. Vevor is the only one who manufacturers one specifically for this machine . BUT THEY REFUSE TO SELL IT TO ME. I took a week and many emails and chats and complaints on IG for them to even give me the specs of the basket. Now they refuse to give me contact information for the corporate office so I can complain that they refuse to take my money. I will never buy a Vevor product again. And I recommend that no one else does.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we hope this message reaches you well. Following our recent conversations and the agreement we came to, we’re writing to let you know that we’ve completed the actions needed to address your concerns. We’re truly sorry for any inconvenience or frustration this situation brought about—your satisfaction is incredibly important, and we’re determined to set things right.
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Wat T. Faq Wat T. Faq
Abysmal Customer Service
First of all, the unit works great. No complaints there. It is as advertised. My issue is with the customer service and the hidden fees associated with purchasing this product. Sales tax is a given in most situations, I understand that and went into it expecting that, however I spoke with a customer service rep about some concerns I had with the product before buying, and he mentioned that if I’m purchasing in Canada, the sales tax is included in the listed price. Probably to help make a sale for the company he works for. I obviously decided at that point to go ahead with the purchase. Speaking to another rep not long after that about something else, I inquired about what the other rep told me about the tax being included in listed price and that shipping was free. She confirmed that was indeed the case. This only strengthened my resolve to make the purchase. So I’m making the purchase, and get to the checkout screen. There’s nearly a hundred dollars added to the cost I had expected. So I again contacted the customer service to ask what the issue was. They told me it should be the price I expected. They told me to complete the order because it automatically removes the extra money. So I stupidly believe them. It did not do this. Purchase made. I guess I could’ve cancelled the order, but I was really looking forward to trying this item after all the rave reviews. I AGAIN contacted customer service and suddenly the tax thing was incorrect. Nobody had ever heard of such a preposterous notion. I told them to cancel the order, then they said they’d have to get back to me after consulting with the relevant department. They then sent me an email with a ridiculously long list of instructions to follow in order to cancel, along with a rather insulting cancelation fee. I eventually relented and decided to just eat that extra cost. It was gonna cost me more in stress to cancel the thing and it had been shipped by this point. Overall, I’d say don’t be stupid like me. It is their fault for lying to me, but it’s also my fault for believing them. Just expect fees and an almost impossible cancellation process. There are other similar items on the market, on Amazon or even eBay that probably don’t have so many hoops to jump. Good product. Abysmal customer service.
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Mark Koopman Mark Koopman
King Maker
Listen, price was good, however the screw hole that mounts the motor in place wasn’t drilled at tapped. Shoved some cardboard in the mount to wedge it from moving because would have been a pain to send back and get replacement. Other than that have cleaned about 100 records and seems to be cleaning them well.
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Phillip P Tallinger Phillip P Tallinger
Mr
I've cleaned approximately 100 records and the rotisserie motor has seized up. The light comes on when plugged in but won't run when you switch it on and off. I'm very disappointed with this product.
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