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VEVOR Máquina para Hacer Granizados con Doble Tanque de 15 L x 2, Acero Inoxidable, para Preparar 120 Tazas de Margaritas, Batidos y Granizados, para Restaurantes, y Bares, 410 x 535 x 810 mm

Reseñas de clientes para VEVOR Máquina para Hacer Granizados con Doble Tanque de 15 L x 2, Acero Inoxidable, para Preparar 120 Tazas de Margaritas, Batidos y Granizados, para Restaurantes, y Bares, 410 x 535 x 810 mm

Cilindro Doble 2x15 L

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Vinod patel Vinod patel
Owner
Does not work rite do not but it trying to my best to work but I trying for weeks still not working
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vevor 3 gallon Slushie Machine Vevor 3 gallon Slushie Machine
Brand New
WE did not even get a month out of this machine...temp problems...tech support not able to assist..just told us to turn off and turn back on. No one wanted to look at this brand, made out of the country...looks nice but definitely a piss of xxxt. Bought 3 year warranty...will see if they give me the run around and every excuse or my money back. Since ordering and talking with several people, everyone recommends the Bunn brand. I should have done my homework better and have done so since and I am finding this to be the case. Hopefully they will refund my card for my payment.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ravi patel Ravi patel
Owner
Thats not a slushy machine. I ordered two and both are not working as it supposed to be. Please remove this item from vevor so no one can purchase.
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jimmy Jimmy
Patel
one of the worst products I bought for my business in September and since that it broke down 3 time and it completely stopped working before april. worst product ever and not the best support.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Reiner Wibowo Reiner Wibowo
Restaurant owner
This machine is incredibly unreliable. In my entire restaurant career, this is one of the worst pieces of equipment I have ever encountered. We bought two of these three-bowl units just a week apart. The first one broke down after only two weeks when a cylinder stopped working. A week later, the brand-new second machine broke down with the exact same issue the right side stopped spinning entirely, and the left side is failing too. This is not a coincidence; it is just a completely low-quality product. To make matters worse, customer service takes forever and is the slowest I've ever dealt with. Instead of honoring a return, they shipped me a replacement motor, sent me a video, and told me to fix it myself! They are giving me a terrible time just trying to get my refund. Save yourself the massive headache, the lost product, and the business downtime. Avoid this machine at all costs!
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Respuesta de Servicio al Cliente: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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TYRONE BRODIE TYRONE BRODIE
Stop working after using it 3 days.
This machine is horrible. I plug it up and it worked only 3 days. ( Friday, sat & Sunday). IThe machine kept tripping the breaker even though I put it on it on outlet as suggest in the manual. Now it stop working all together. Customer service is closed for the night but believe me I will be calling in the am. Good thing I purchased a 3 year warranty. But honestly I just would like my fund's returned. Please dont purchase this machine!!!!!!
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
Business owner
Could not tell you anything about this unit because it arrived UPSIDE down and has not worked from day 1. I thought Vevor was going to take care of it, however no joy yet. I have sent pics of damage caused during shipping. They can pull delivery pics from Fed Ex which will clearly show an upside down crate. Buyer beware.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Amber Amber
Customer
I purchased 3 units, all one at a time, all were used and refurbished. Customer service states it was damaged in shipping but you can see it is dirty and broken. All 3 of them.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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William Smith William Smith
Owner
DO NOT BUY. Unit came leaking from 2 of the 3 rear seals. We spent months sending pics trying to get new seals from Vevor. 2 people said they did not make parts then we were told they were sending 2. Waited months, now orut of warranty on a machine we never got to use. Wasted 1200$. Then today they send me a link for a parts kit that has 2 seals for $100, we need 2 kits to try to get this machine working.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jerry jerry
not happy
makes slush but will not come out of the machine
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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