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VEVOR Máquina de Garras 60 W, para Máquinas Recreativas, con Efectos de Luz y Sonido, Modo Clip, para Objetos de hasta 50 g, para Cines, Salas de Juegos y Salones Recreativos, Negro y Morado

Reseñas de clientes para VEVOR Máquina de Garras 60 W, para Máquinas Recreativas, con Efectos de Luz y Sonido, Modo Clip, para Objetos de hasta 50 g, para Cines, Salas de Juegos y Salones Recreativos, Negro y Morado

Negro + Púrpura Tipo Clip

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Robert j Kirby Robert j Kirby
Claw review
Product didn't come with directions. Had to youtube for directions and connections. No samples provided to test.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
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Will Will
Disappointing Installation Issues Despite Good Build Quality
Disappointing Installation Issues Despite Good Build Quality 2 Disappointing Installation Issues Despite Good Build Quality 2
I was excited to get this and honestly wanted to like it because the overall build quality seems pretty solid. But once I started installing it, I ran into problems that I couldn’t work around. I have an engineering background and tried multiple fixes before giving up, so I don’t think this was just user error. The control panel seems to have sizing issues, and the partition board dimensions are off, so the parts don’t fit the way they’re supposed to and I was unable to screw in the pieces. It’s pretty disappointing because outside of that, it seems well made. I’ve already sent a support ticket to VEVOR and am currently waiting to hear back from them. I’ll update this review as things progress.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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L d L d
Order canceled , they ignored and sent anyway
Order canceled , they ignored and sent anyway  1
I canceled the order I ordered the wrong color and size I put a cancel through the coancel went through on the page. The next thing I know an hour later it says it has been shipped even though it has not been shipped. I contacted FedEx they have not even received the item yet so the company lies as soon as you wanna cancel. They put it as shipped so you cannot cancel the order and then they will charge you shipping fees to get it back. I contacted customer support and they acted like they didn’t know what I was talking about and that I would be contact and 3 to 4 days lol through email obviously after the package has shipped and arrived.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mertens Bart Mertens Bart
Beschadiging
Negro + Púrpura Tipo de Abrazadera
Goede afhandeling van beschadigde machine. Geld terug en zelf in container gegooid. Geen grijper om cadeau te geven maar wel goed geregeld. Zou toch ander bedrijf kiezen om te leveren. Geen gsl. Was duidelijk van vrachtwagen gevallen en schuiven de schuld op jullie.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op. We bieden tevens onze oprechte excuses aan voor de onbevredigende logistieke ervaring die u heeft gehad. We hebben dit probleem genoteerd en zullen het terugkoppelen aan onze logistieke partner om het leveringsproces te optimaliseren. Bedankt voor uw feedback, die ons helpt onze dienstverlening te verbeteren.
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Barry Barry
Dont buy this machine
The machine arrived with a defective male-female part which means the machine won't work. The instructions are terrible. They refer you to a video that goes through what you are supposed to do but when it comes to the part about connecting the three male-female parts that have to be snapped together there is no explanation. One of my three male-female parts is defective and "technical support" is no help in solving the problem. I am demanding a refund if they cant solve the problem since they claim to have a 30 day return policy.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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