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VEVOR Máquina de Espuma con Efecto de Escenario 115 W, Cañón de Burbujas para Fiestas, con Soporte de Trípode Telescópico, para Eventos Celebraciones Cumpleaños en Piscinas Jardines, Gris y Naranja

Reseñas de clientes para VEVOR Máquina de Espuma con Efecto de Escenario 115 W, Cañón de Burbujas para Fiestas, con Soporte de Trípode Telescópico, para Eventos Celebraciones Cumpleaños en Piscinas Jardines, Gris y Naranja

Tipo de Esférico Naranja

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Frustrated Frustrated
Fan doesn't work and going through hoops on return
I purchased this machine for a kids birth party. Did set up and test run which was challenging and I should have packed it up there but we got it limping enough that we thought it would work for the party. Come party day and the fan wouldn't go on at all, we had 2 dozen kids ready, what a disappointment!! I emailed for an exchange or return and have to send in video documentation because it seems like they want me to fix it or they are going to send replacement parts. I just want a new unit or my money back, we'll see if that happens. Very disappointed. Will say the short rest we did was fun but questioning the quality when it doesn't work right out of the box.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Marie Marie
Used missing pieces no respond from vevor
Wouldn't know i am still waiting for someone from your team reach out to me.. my bubble machine looks like it has been used. And its missing pieces.
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Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Wrong Item Sent Wrong Item Sent
Don’t buy from them
Terrible sent the wrong item I ordered a foam machine and they sent me a fruit drier and there is NO phone number to call you have to email and they don’t respond until through the night took me over a week to get this resolved and they wouldn’t expedite the shipping of the correct product for us to get it time for our party. TERRIBLE would never buy from again
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Respuesta de Servicio al Cliente: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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