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VEVOR Máquina de Algodón de Azúcar Eléctrica 1000 W Capacidad de 100 g de Azúcar 38 x 38 x 34 cm Fácil de Instalar y Desmontar Fácil de Usar con Azucarero y Cuchara para Hogar, Fiestas, Azul

Reseñas de clientes para VEVOR Máquina de Algodón de Azúcar Eléctrica 1000 W Capacidad de 100 g de Azúcar 38 x 38 x 34 cm Fácil de Instalar y Desmontar Fácil de Usar con Azucarero y Cuchara para Hogar, Fiestas, Azul

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Lauren Lauren
Cotton Candy Machine
Terrible experience with my first cotton candy machine from this company! Cotton Candy machine arrived and it didn’t heat up and it didn’t spin. Can’t speak to a representative. I was passed on to a different department to see if they can replace the machine! And I have to wait a couple of days for a response from that department. This is ridiculous! I have an event in the next week and this company already is leaving a bad taste in my mouth!
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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JG JG
I just don't like it
As far as making the cotton candy, yeah, I got it to work. But, I don't think the machine is going to last. The center heating element/cone thing is made of cheap grade aluminum and was showing signs of significant aluminum corrosion before I even turned it on (white spots and pits). That same inner spindle must be mounted on springs or something and the one I was sent is off center and vibrates bad. The cleaning is not easy. The cone on top uses steel screws to attach the top piece into the bottom. The steel is already rusting. And, they most definitely are going to strip out. It was not built for longevity. I considered sending it back, but I needed the machine for a party and it had alrady taken about 1.5 weeks to get. The clips holding on the collection pan are already broken--too loose to hold it on tight. It's not too bulky and it is cheap. I may consider taking it apart and rebuilding the part that vibrates like crazy. The cotton candy we made isn't perfect. Getting sugar into the center cone and having something ready to catch the floss as it comes out is harder than you think. Most of the sugar just spins out and ends up collecting/melting on the edges of the pan. If I use 1 tbsp of sugar, about half ends up being wasted. The specialized spoon shipped with the unit is low quality and has a hole in the seam and leaks sugar, too. In my experience, this is par for VEVOR. If you're ok with all that, by all means buy one. Also, upping the model cost doesn't solve these problems. It's the same guts in a bigger box. I would have found a different solution had I known all this.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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