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VEVOR Limpiador Ultrasónico 1,3 L Máquina de Limpieza 50 W con Temporizador y Calentador Limpiador Ultrasónico Digital 40 KHz con Cesta para Reloj Gafas Soporte de Joyería Piezas Industriales

Reseñas de clientes para VEVOR Limpiador Ultrasónico 1,3 L Máquina de Limpieza 50 W con Temporizador y Calentador Limpiador Ultrasónico Digital 40 KHz con Cesta para Reloj Gafas Soporte de Joyería Piezas Industriales

1.3 L

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Ionut Marius Nicolescu Ionut Marius Nicolescu
Mr.
3 L
Mr. 1 Mr. 1 Mr. 1 Mr. 1
I received the product damaged, case bent and electronic part visible from outside. The carton box looks not visible damaged, assuming that product was put inside in such condition by vendor. This is not acceptable and I requested VEVOR to replace it or to send money back.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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PARRET PARRET
DEFECTUEUX
3 L
J'ai acheté plusieurs ultrasons en 2 ans, à chaque fois des défauts, la cuve inoxydable se détériore à l'intérieur (je mets que de l'eau et du liquide vaisselle) ce qui crée une fuite et ce matin défaut électrique sur le dernier que j'avais acheté ce qui a fait sauter le disjoncteur heureusement. Le SAV de VEVOR est efficace mais j'en suis au 4e qui a lâché... J'abandonne et au final le risque peut être important.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Poumarat Poumarat
Bac à ultrasons
30 L
Très déçu première utilisation le bac ne fonctionne pas ! Le service m’a envoyé une carte mère mais cela ne fonctionne toujours pas et finalement on me préposé de garder le bac et ils me donnent la somme de 20€ ! Je suis absolument déçu !
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Prunier Prunier
Michel
30 L
Ça fait deux fois que vous livrez des matériels endommagés... Que comptez vous faire ? Ça a du tomber, en tous cas elle fait un bruit anormal en fonctionnement... Et aussi le compteur arrive à la fin et elle continue à fonctionner, c'est dangereux... Moj je veux un remboursement. Impossible de joindre des photos, votre système ne fonctionne pas. https://youtube.com/shorts/1Qja-jPJj3A?feature=shared
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Paul Paul
Home shop User
I purchased this unit and it worked very well, and i was very happy ... until today when i came out to find 20+ L or cleaner all over my bench and floor. Seems the drain pipe was installed with some gasket the at the cleaning solution completely destroyed (was using Pine cleaner and water). So now the unit is completely flooded inside and chances are the electronics will no longer function. I have bought many things from VEVOR and happy with all, but this now brings in quality control into question. looks like i got 3 months worth of sporadic use out of it for my $250.00. Not happy at all
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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2nd best poker hand 2nd best poker hand
Not again
No basket included Cuts out all the time Again, as soon as I made a purchase from Vevor I had to cancel my credit card as a result of a large amount of fradulent purchases attempted using my card Avoid
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bradley Loehr Bradley Loehr
Mr
The ultrasonic cleaner was damaged from shipping because it was dropped on its edge. Vevor would not replace the damaged one and I had to go back and forth for a week trying to get a replacement. This is the first time I had to deal with an issue with Vevor and it was a horrible customer service experience. They went back and forth emailing that they need more picture, and then a video, and then they would give me $30, then $60, as reimbursement and doubling it every email. All I wanted was a new undamaged ultrasonic cleaner which is what I paid for. After a week of fighting they finally reimbursed me. I would give 0 stars if I could...
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Matthew Desormeaux Matthew Desormeaux
Mr
Package arrived severely damaged. Beyond use. Was offered $10 off by vevor initially, which I refused, it went back and forth with about 20 emails as I wasn’t accepting a discount, either replacement or a full refund. They finally offered the full refund but could take a few days so I called Visa as a back up to ensure a stop payment would be done if the credit didn’t come through, it did come through. Unit is now in a landfill
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Paul Paul
Owner
Arrived, I followed all the instructions and looked online. Does not work. I have sent a request for a replacement and will upgrade this review if they make it right. Darn!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Michelle GRAND-MILKOVIC Michelle GRAND-MILKOVIC
MRS
ONE OF THE WORST EXPERIENCES I HAVE HAD. ORDERED DECEMBER. STILL NOT RECEIVED. NO REFUND RECEIVED. CALL COURIER COMPANY TWICE - FAILED TO DELIVER AS PROMISED. CONTACTED YOUR CUSTOMER SERVICE 5 TIMES - NOT RESOLVED DEPSITE PROMISED OF REDELIVERIES. THEN YOU SEND ME LINK TO REVIEW. AN ABSOLUTE FROM START TO FINISH. YOU NEED A SEROUS REVIEW OF YOUR CUSTOMER SERVICE. I WILL BE FILING A CHARGE BACK ON MY CARD. HAD ENOUGH!!!!!
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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