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VEVOR Lavadora de Alta Presión a Gas Vertical 3950 PSI 2,6 GPM Limpiador de Alta Presión 10 L/min con Bomba de Cobre, Pistola Rociadora, Varilla de Extensión, 5 Boquillas para Casas, Vehículos

Reseñas de clientes para VEVOR Lavadora de Alta Presión a Gas Vertical 3950 PSI 2,6 GPM Limpiador de Alta Presión 10 L/min con Bomba de Cobre, Pistola Rociadora, Varilla de Extensión, 5 Boquillas para Casas, Vehículos

Vertical 3950 PSI 10 L/min

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John John
Not so happy pressure washer owner
My pressure washer broke before much use and Vevor is zero help so far. It's just a little shaped pipe that i could install in 2 minutes, but they do not offer any way of getting parts and I am done trying.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joshua Joshua
Home owner
Got it yesterday put oil and gas in it and started to pressure wash the porch at the house ran a tank of gas through it and filled it back up now I can't get it to stay running just misses gonna try and drain the float but can't imagine there was anything in my can it was new. I love. Vevor products but not sure I'm gonna like this. If I get it running I may change my review but so far I'm not impressed
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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K Mil K Mil
Defective unit which Vevor will not fix
Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1
I purchased the 4400 PSI model. I followed all directions including filling the engine oil and replacing the shipping plug with the breather plug. I made sure that I had water flowing and purged all air before starting the engine. I fired it up and power washed for about 5 minutes. I went back to change the nozzle and noticed that the pump oil was boiling. It got so hot that the sight glass and breather plug both melted, dumping boiling hot pump oil all over my lawn. The bypass relief valve is clearly defective and likely the pump head as well. I have spent a month back and forth with Vevor and they DO NOT stand behind their product. They’ve sent a replacement sight glass but refuse to fix the actual defect that caused an almost immediate meltdown. Their support is terrible. They take a week to respond and then they don’t actually read what I write or look at the pictures submitted. At one point they accused me of not putting in the breather plug. My pictures and a video show the oil at a full boil with the breather plug in place. Had I have pulled the plug during this, the oil would have erupted out of the top. If you’re looking at a Vevor power washer, save your money. Buy something higher quality that the manufacturer will support. I’ve been a loyal Vevor customer but now I will NEVER purchase anything with an engine from Vevor again.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joseph Brown Joseph Brown
Detailer
Detailer  1 Detailer  1 Detailer  1 Detailer  1 Detailer  1
When the package arrived at my residence, it was torn open at the bottom.Open the package up and a couple of things are bent on the pressure . Both wheels are cracked. At this point I am not a happy Vevor customer
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Frederic Frederic
Arriver endommagé
Support de moteur est croche est arriver endommagé
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Michał Michał
Michał
Vertical 3950 PSI 10 L/min
Pompa popsuła się po umyciu 30 m2 kostki - mam problem z reklamacją - piszę z obsługą już 12 dni i każą mi sprawdzać czy filtr jest czysty i dysze nie zapchane ( ogólnie dramat ) nie polecam
6 personas encontraron esto útil
Respuesta de Servicio al Cliente: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Mike mackey Mike mackey
None
This is the hardest most temperamental engine to start It is crazy I will never get another one. Worst pressure washer engine I've ever had
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stefan Stefan
Herr
Horizontal 3500 PSI 10 L/min
Bis jetzt mit mehrmaligen starten nicht gestartet die Freude ist leider vorbei steht in der Garage ohne einmal verwendet zu haben
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Michael Michael
Never came
Vertical 3950 PSI 10 L/min
Ordered but never came had to wait for refund now full refund not a great service
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Nikki Nikki
Ms
Only worked a few times
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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