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VEVOR Lavadora de Alta Presión a Gas Vertical 3950 PSI 2,6 GPM Limpiador de Alta Presión 10 L/min con Bomba de Cobre, Pistola Rociadora, Varilla de Extensión, 5 Boquillas para Casas, Vehículos

Reseñas de clientes para VEVOR Lavadora de Alta Presión a Gas Vertical 3950 PSI 2,6 GPM Limpiador de Alta Presión 10 L/min con Bomba de Cobre, Pistola Rociadora, Varilla de Extensión, 5 Boquillas para Casas, Vehículos

Vertical 3950 PSI 10 L/min

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Paris Paris
High Expectations
High Expectations  1 High Expectations  1 High Expectations  1
Was very excited about this pressure washer however after receiving it and putting it together the pump had a crack in it. Customer Service was amazing and sent a new pump immediately, however that pump was too large and didn’t fit inside the frame of the pressure washer.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Cristian Cristian
Decepción en compra
Vertical 3950 PSI 10 L/min
Pierde abundante gasolina entre el depósito y el motor. También me llegó rota el enchufe rápido para la manguera de agua. No he llegado a utilizarla. Inicio hoy mismo el proceso de devolución, espero no tener problemas.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud y hemos mantenido la comunicación sobre este asunto. Actualmente estamos solicitando información detallada por correo electrónico para resolverlo y quedamos a la espera de su respuesta. Tenga la seguridad de que daremos seguimiento al caso hasta su total resolución; por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
CurtisDoyle CurtisDoyle
Won't start
Won't start 1
The pull cord stuck and ive only used it twice.
0 personas encontraron esto útil
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ibraheemg ibraheemg
Not Working!!!
Not Working!!! 1 Not Working!!! 1
Hi I received it and assembled it but it is not working It have the gas and oil but it still does not turn on or work!!
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Mario Letizia Mario Letizia
Assistenza zero e complicata
Vertical 3400 PSI 10 L/min
Articolo difettoso non parte non si accende proprio e x il reso è un casinò non risp nemmeno vogliono prove ma se un prodotto è rotto come le fornisci
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Grazie per il tuo riscontro. Ci dispiace che il problema riscontrato con la tua idropulitrice a scoppio VEVOR ti abbia causato dei disagi. Abbiamo incaricato un nostro specialista di contattarti entro 48 ore – facendo riferimento al ticket n. 464383914948608 – per proporti una soluzione adeguata. Ti invitiamo a controllare l'indirizzo e-mail associato al tuo ordine e a risponderci.
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danmihaila71 danmihaila71
No help from support team whatsoever
I have bought this pressure washer with great expectations from the product that seem to have great reviews. Unfortunately the unit didn't last but one time for one use pressure washing my driveway. The engine locked up and it seems to be a mechanical problem. I reached out to support team but unfortunately, all I hear from them is "send us video and pictures". I did that along with a detailed explanation of what is going on the troubleshooting I performed to try to repair it. Still they keep asking for videos! It seems to me that Vevor is unwilling to offer support. Not a problem, they have the ticket and the purchase order, I want my money back!! You can have the unit and do as many videos of it as you want. Very poor support team! You have done nothing to remedy my situation. I'm sorry but this is the way I feel about this experience. I didn't see much effort on Vevor's part to help!!
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Respuesta de Servicio al Cliente: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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rtanner1213 rtanner1213
Bad experiance.
Bought pressure washer last month. Very hard to start first time. Will not start again. Mistake buying this.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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te*** te***
Garbage
Absolute garbage like everything VEVOR sells! Save your money! Don’t trust these people!
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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GoSaints GoSaints
absolute junk
broke as soon as the warranty expired. buy a brand with history of reliability. pay more get more. pay less get junk
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Wi*** Wi***
I need it fixed
Bought it about a month ago and the pump is leaking from the top of the pump I have a ticket number under my name and email I sent the best picture I could I hope we can get it fixed thanks
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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