Reseñas de clientes para VEVOR Lavadora de Alta Presión a Gas 4400 PSI Limpiador de Alta Presión 15 L/min con Bomba de Cobre, Pistola Rociadora, Varilla de Extensión, 5 Boquillas para Casas, Vehículos, Patios

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Articolo difettoso non parte non si accende proprio e x il reso è un casinò non risp nemmeno vogliono prove ma se un prodotto è rotto come le fornisci

I have bought this pressure washer with great expectations from the product that seem to have great reviews. Unfortunately the unit didn't last but one time for one use pressure washing my driveway. The engine locked up and it seems to be a mechanical problem. I reached out to support team but unfortunately, all I hear from them is "send us video and pictures". I did that along with a detailed explanation of what is going on the troubleshooting I performed to try to repair it. Still they keep asking for videos! It seems to me that Vevor is unwilling to offer support. Not a problem, they have the ticket and the purchase order, I want my money back!! You can have the unit and do as many videos of it as you want. Very poor support team! You have done nothing to remedy my situation. I'm sorry but this is the way I feel about this experience. I didn't see much effort on Vevor's part to help!!

Bought pressure washer last month. Very hard to start first time. Will not start again. Mistake buying this.

Absolute garbage like everything VEVOR sells! Save your money! Don’t trust these people!

broke as soon as the warranty expired. buy a brand with history of reliability. pay more get more. pay less get junk

Bought it about a month ago and the pump is leaking from the top of the pump I have a ticket number under my name and email I sent the best picture I could I hope we can get it fixed thanks

I purchased this pressure washer because I wanted something relatively small, lightweight, and easy to move around for jobs around my property. So far, the pressure washer itself has been okay for my purposes. However, I cannot say that it is operating at its optimum performance because VEVOR’s own manual states that a high-altitude carburetor kit is needed for better performance at higher elevations. I live at approximately 5,300 feet, and VEVOR has been unable to tell me what kit or carburetor jet I need. Unfortunately, my experience with VEVOR’s technical/customer support has been extremely disappointing. I contacted VEVOR with what I thought was a very simple question: What high-altitude kit, carburetor jet, or specification do I need for the engine on the pressure washer you sold me? This turned into multiple communications over several days. At first, VEVOR told me that the required carburetor kit or jet specification depended upon the exact engine configuration and that they were confirming the correct compatible part for my model. That sounded reasonable, and I waited for their answer. Unfortunately, they never provided one. Instead, I was eventually told that they don't sell the accessory separately and that I would need to purchase it elsewhere. That wasn't the issue. I was perfectly willing to purchase the part elsewhere—I simply needed VEVOR to tell me what part or jet specification their own engine requires. Even more concerning, during one exchange I was told that if I needed an “antifreeze carburetor” I would have to purchase it separately. I never asked about an antifreeze carburetor. I was asking about the high-altitude carburetor kit specifically mentioned in VEVOR’s own manual. Their final answer was essentially that their website doesn't carry the required accessory and they couldn't provide a purchase link. Again, that completely missed my question. If a manufacturer publishes an owner's manual telling customers that a particular modification is needed or recommended for operation at higher elevations, the manufacturer should be able to provide the correct part number, jet size, carburetor specification, or at minimum enough technical information for the customer to obtain the correct part elsewhere. The pressure washer itself has been okay for my needs, and I like its smaller size and lighter weight. But I still don't know how well it would perform if properly configured for my 5,300-foot elevation because VEVOR cannot tell me which high-altitude kit their own manual says it needs. After several communications, I never received an answer to what should have been a basic technical question about their own product. Very poor after-sale technical support.

À fuir. Cela fait 39 jours que le produit est inutilisable et, malgré de très nombreux échanges avec le service client, aucune solution concrète n’a été apportée. Je suis une entreprise et cette situation me cause un véritable préjudice. Au lieu de prendre leurs responsabilités, ils me font tourner en rond depuis plus d’un mois. Le plus choquant n’est pas seulement le problème rencontré, mais l’absence totale de prise en charge. Des promesses, des demandes répétitives, mais aucune résolution. Pendant ce temps, je me retrouve avec un matériel inutilisable. Devant cette absence de réponse efficace, je vais engager les démarches nécessaires pour faire valoir mes droits, notamment par les voies juridiques et auprès des organismes compétents en matière de protection des consommateurs. Si vous recherchez un vendeur qui assure un véritable service après-vente lorsqu’un problème survient, mon expérience ne me permet malheureusement pas de recommander cette entreprise.

The pump has failed and we haven't even owned it 6 months only used it maybe 6 times. I bought the bigger one hoping it was better built. I'd love to have someone HELP REPAIR IT!