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VEVOR Lavadora a presión de gas, 3400 PSI 2,6 GPM Lavadora a presión a gas con bomba de aluminio, pistola rociadora y varilla de extensión, 5 boquillas de conexión rápida, para limpieza de automóviles

Reseñas de clientes para VEVOR Lavadora a presión de gas, 3400 PSI 2,6 GPM Lavadora a presión a gas con bomba de aluminio, pistola rociadora y varilla de extensión, 5 boquillas de conexión rápida, para limpieza de automóviles

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Joshua Joshua
Home owner
Got it yesterday put oil and gas in it and started to pressure wash the porch at the house ran a tank of gas through it and filled it back up now I can't get it to stay running just misses gonna try and drain the float but can't imagine there was anything in my can it was new. I love. Vevor products but not sure I'm gonna like this. If I get it running I may change my review but so far I'm not impressed
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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K Mil K Mil
Defective unit which Vevor will not fix
Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1
I purchased the 4400 PSI model. I followed all directions including filling the engine oil and replacing the shipping plug with the breather plug. I made sure that I had water flowing and purged all air before starting the engine. I fired it up and power washed for about 5 minutes. I went back to change the nozzle and noticed that the pump oil was boiling. It got so hot that the sight glass and breather plug both melted, dumping boiling hot pump oil all over my lawn. The bypass relief valve is clearly defective and likely the pump head as well. I have spent a month back and forth with Vevor and they DO NOT stand behind their product. They’ve sent a replacement sight glass but refuse to fix the actual defect that caused an almost immediate meltdown. Their support is terrible. They take a week to respond and then they don’t actually read what I write or look at the pictures submitted. At one point they accused me of not putting in the breather plug. My pictures and a video show the oil at a full boil with the breather plug in place. Had I have pulled the plug during this, the oil would have erupted out of the top. If you’re looking at a Vevor power washer, save your money. Buy something higher quality that the manufacturer will support. I’ve been a loyal Vevor customer but now I will NEVER purchase anything with an engine from Vevor again.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joseph Brown Joseph Brown
Detailer
Detailer  1 Detailer  1 Detailer  1 Detailer  1 Detailer  1
When the package arrived at my residence, it was torn open at the bottom.Open the package up and a couple of things are bent on the pressure . Both wheels are cracked. At this point I am not a happy Vevor customer
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Frederic Frederic
Arriver endommagé
Support de moteur est croche est arriver endommagé
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Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mike mackey Mike mackey
None
This is the hardest most temperamental engine to start It is crazy I will never get another one. Worst pressure washer engine I've ever had
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stefan Stefan
Herr
Horizontal 3500 PSI 10 L/min
Bis jetzt mit mehrmaligen starten nicht gestartet die Freude ist leider vorbei steht in der Garage ohne einmal verwendet zu haben
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Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Nikki Nikki
Ms
Only worked a few times
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Robert Robert
Homeowner
I bought this and used it 3 different times and it shut off on the second use. It started back immediately, but the third time it stopped, it's done. I can't get it to restart and have no idea what's wrong with it. I can't believe it's done and I am disappointed in this product. This is the first Vevor item I have any complaints about.
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Respuesta de Servicio al Cliente: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Hogedruk reiniger. Hogedruk reiniger.
Te weinig capaciteit voor oppervlaktereiniger van 0.51 cm
Vertical 3950 PSI 10 L/min
Helaas heeft deze hogedruk reiniger te weinig capaciteit voor deze oppervlakte reiniger. Het zou fijn geweest zijn als je zo'n combinatie koopt dat je hierover wat meer advies zou krijgen, dan had ik gewoon zwaardere gekocht. Dus hogedrukreiniger kan ik helaas voor deze klus niet gebruiken.En heb inmiddels een zwaardere gekocht bij HBM machines 275 bar en 14 pk motor en meer water door voer deze zou goed moeten voldoen voor deze oppervlakte reiniger van van 0.51 cm. HBM geeft daar duidelijk advies in wat ik heel fijn vond. Ik probeer de Vevor nu te verkopen voor lichtere werkzaam heden. Dit had allemaal niet nodig geweest wanneer bij order en je ziet deze combi oppervlakte reiniger en hogedruk reiniger dat dit niet de best geschikte combi is. Groet Ralph. Jennissen.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Unsatisfied Customer Unsatisfied Customer
Unsatisfied Customer
This is the worst experience I've ever had. I purchased the pressure washer, and it doesn't work. The ridiculous requirement is that I send a video of the pressure washer not working to receive return instructions. The buyer has to use technology compatible with Vevor's system, and mine isn't, which is unfair and unreasonable. Therefore, I'm stuck with a product that doesn't work, and there's no way to speak with a human. Totally unprofessional and unacceptable.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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