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VEVOR Kit de Nivel Láser Giratorio de Haz Rojo, Alcance de 300 m, Inclinación Ajustable, Rotación de 360 ​​Grados, Estuche de Transporte, Resistencia al Agua IP54, Receptor de Control Remoto

Reseñas de clientes para VEVOR Kit de Nivel Láser Giratorio de Haz Rojo, Alcance de 300 m, Inclinación Ajustable, Rotación de 360 ​​Grados, Estuche de Transporte, Resistencia al Agua IP54, Receptor de Control Remoto

Amarillo Rojo 300 m

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its no accurate its no accurate
bad alignment and it's not correct
I tried to use it in one of my jobs and we have up to 2" difference between point A and B. Its very bad that we have up to 2" difference with a laser level like this. Thanks God we check carefully and accuracy with this tool.
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Respuesta de Servicio al Cliente: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Huston Huston
Contractor
I would love to say that the product is worth it for the price but I honestly can’t say, since the unit I received had pieces rattling around inside of it before I even took it out of the box. After several hours of troubleshooting and trying to get the self-leveling feature to work, I gave up and contacted customer support to notify them and see how to rectify the problem. I was offered $138 (a fraction of what I paid) and told that I should take it to a repair shop and have them work on my BRAND NEW piece of equipment. The closest repair shop is over 2 hours away. I asked for a replacement unit to be sent, since only the level was damaged and not working and everything else seemed to be in tact, and I am willing to send back the damaged unit. They told me they would give me a prepaid label and I could return the product for a refund. The VEVOR customer service is apparently a joke… so is the cheaper price worth terrible customer service and still no working product, which I need for several jobs or I obviously wouldn’t have ordered it? I would say no. I will be very hesitant to order from this company again in the future. I can’t speak to the features of this product since mine doesn’t work and they are unwilling to send me a replacement. Same goes for the “ease of use.” But I would give the quality negative stars if I could at this point, and even less stars for their less than stellar customer service.
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Szwagier Szwagier
NIE POLCENAM BRAK W ZESTAWIE STATYWU !!! BRAK KONTAKTU
Amarillo Verde 500 m
NIE POLCENAM BRAK W ZESTAWIE STATYWU !!! BRAK KONTAKTU brak rzetelnej odpowiedzi na reklamacje. TOWAR przyjechał nie kompletny nie nadający się do użytku. Brak kontaktu. BRAK Odpowiedzi. NIE polecam. proszę nie kupować tego produktu!!!!!!
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Respuesta de Servicio al Cliente: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Richard Richard
Laser vevor
Amarillo Verde 500 m
Premier achat sur vevor Très déçu le produit ne fonctionne pas , aucune rotation du laser. Et il ne faut surtout pas parler du SAV qui ne donne pas de nouvelle. A la base cela semble un bon produit , mais au final … Peut être que grâce à ce message j’aurais des nouvelles du SAV?
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Geoff Wickens Geoff Wickens
Arrived Brocken with parts rattling around inside
Arrived Brocken. Packaging was good, but seeing as this has a lot of moving parts inside, they need to find a way to lockdown the mechanism during shipment. I’m still waiting for customer service to issue a return or ship new unit. So far I am not satisfied with the service support. They wanted me to open up the laser module and identify the Brocken parts. This is not good.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joe Washington Joe Washington
Consumer
The laser isn’t visible for more than a foot away from the device even while wearing the provided red tinted glasses. I attempted to return the product for a refund and I’m getting the runaround. I’ve been in correspondence with VEVOR for 3-4 days already trying to get a refund authorization, to no avail….steer clear of VEVOR and this product.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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jesse jesse
owner
self leveling function is inconsistent.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Scott Diehl Scott Diehl
Mr
Don't buy from vevor cheap junk with no customer service
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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