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VEVOR Kit de Nivel Láser Giratorio con Trípode y Regla de Medición Láser Verde, Alcance de 500 m, Giro de 360°, Ángulo de Escaneo Flexible, con Receptor de Control Remoto y Estuche de Transporte

Reseñas de clientes para VEVOR Kit de Nivel Láser Giratorio con Trípode y Regla de Medición Láser Verde, Alcance de 500 m, Giro de 360°, Ángulo de Escaneo Flexible, con Receptor de Control Remoto y Estuche de Transporte

Amarillo Verde 500 m

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Luc Audette Luc Audette
Homeowner
The biggest problem is the instructions are not the greatest. You have to figure out some stuff on your own.
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jeff E. Jeff E.
Green laser level
Laser works great, but kit was missing the glasses. Will contact to see if I can get the glasses. Nice case and seems well made
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Tyler Tyler
Laser
The laser works pretty good. It’s not very bright so it’s hard to see the laser. The case is cheap and won’t even stay together when carrying it by the handle. Overall happy with it for the price but it could be better.
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Doyce Farris Doyce Farris
Mgr
Mgr 1
Receiver does NOT work. I have been waiting for over a week for customer support to respond and resolve the problem. They could send a replacement receiver. No response. I get the same 24 to 48 hour run around over and over. I am not sure if there really is a customer support team because they do not respond. Very disappointing. I can not use the item. The return Department did not respond. I will have to reach out to my credit card provider to see what my options are.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Eric gerber Eric gerber
Mr
Mr 1
Very disappointed right now. The system is only 2 months old and has only been used 4-5 times lightly and always taken care of and the laser receiver is dead it will. It turn on even with a new battery. Contacted customer service days ago and still have heard nothing back. This is frustrating as it has cost me money to rent a replacement in its place until they warrranty it. At this point I’d want a second receiver to carry with it as a spare.
6 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Philip Briley Philip Briley
Working on returning it
Unit is not accurate for the angle function. For example, the 90 degree function is not 90 degrees and the laser shifts with each cycle. If you change the degree setting, it bounces the start point to a random spot. I am working with support to return the unit and will purchase a different brand. Also, it has a very weird smell that I cannot place.
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Szwagier Szwagier
NIE POLCENAM BRAK W ZESTAWIE STATYWU !!! BRAK KONTAKTU
Amarillo Verde 500 m
NIE POLCENAM BRAK W ZESTAWIE STATYWU !!! BRAK KONTAKTU brak rzetelnej odpowiedzi na reklamacje. TOWAR przyjechał nie kompletny nie nadający się do użytku. Brak kontaktu. BRAK Odpowiedzi. NIE polecam. proszę nie kupować tego produktu!!!!!!
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Respuesta de Servicio al Cliente: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Richard Richard
Laser vevor
Amarillo Verde 500 m
Premier achat sur vevor Très déçu le produit ne fonctionne pas , aucune rotation du laser. Et il ne faut surtout pas parler du SAV qui ne donne pas de nouvelle. A la base cela semble un bon produit , mais au final … Peut être que grâce à ce message j’aurais des nouvelles du SAV?
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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G G
Very Fragile 2000" green self leveling kit
Very Fragile 2000" green self leveling kit 1 Very Fragile 2000" green self leveling kit 1
I was really looking forward to putting this to work, but was disappointed when it arrived The laser had parts and pieces rattling around when pulled from the hard case. I tried to get it spin but it would only put a dot on the wall. When turned on angle the laser head just flopped from side to side. I returned it for a new one. The new kit arrived broken as well. It would try to self level as the dot moved up or down about and inch, but it would not rotate. It made a sound when turned upside down and you could feel something was not secure. I received a refund and was informed that they only allow 2 attempts. My issues were more with FedEx but it makes me believe if this thing sustains a bump, it will break.
5 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Nick Jhilal Nick Jhilal
Owner
The transit is not functioning. I tried to email & ask for some assistance but no help have showed up.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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