Reseñas de clientes para VEVOR Kit de Herramientas para Engarzar Tuberías Eléctricas con 2 Baterías de 18 V 2,0 Ah, Engarzadora Profesional con Mandíbulas M15, M22, M28, Cargador Rápido y Estuche de Transporte

Wollte nach 2 Tagen retur geben . War Nicht möglich !! entspricht nicht Ö recht

Does NOT work with PEX with the jaws they provide. They do NOT offer the jaws for PEX. Do NOT buy if using PEX

Incompatibilité avec les mâchoires standard, et impossible de les acheter séparément. J'ai laissé plusieurs messages et mails laissé sans réponses. À éviter car condamné aux 3 mâchoires livrées avec la machine.

I order a jaws for this press tool and they sent ones so big that doesn't fit in this press tool and you guys don't accept returns.

Gekauft habe ich die Presse vor 14 Monate.Benutz habe ich die Presse leider nicht.Hat sich rausgestellt die Maschiene ist Defekt.Nicht 1x Benutzt worden und seit mehr als 1 Woche Versuche ich mit den Support kontakt auszunehmen.Leider sehr Schlechter Support bisher ohne Erfolg.Mir wurde eine Platine angeboten.Mit dieser kann ich nixs anfangen ich bin kein Reperateur.24 Monate Gewährleistung angeblich bisher ohne Erfolg

I am very disappointed with both the VEVOR press tool and their customer service. I purchased the press tool expecting reliable and safe crimps for plumbing work, but I quickly lost confidence in the tool. The crimps do not feel consistently mechanically locked and I do not trust the reliability of every connection it makes. I contacted VEVOR multiple times requesting support and a return, but instead of getting a proper solution, I keep receiving the same response saying they will “get back to me.” My emails are not being properly answered and the issue is not being resolved. This is a serious concern because plumbing press tools are supposed to create safe and reliable connections. When you cannot fully trust the tool, it becomes a major problem. At this point, I am considering escalating the case through PayPal because I am not satisfied with the product or the support experience. Very frustrating experience overall.

Do not buy any vevor products. They do not have any customer support. If you need any parts for the product you buy from them they will not find a parts for the product you buy from them. Go figure.

Stopped working after 4th use doesn’t work waste of money

This thing is garbage the LEDs prevents the machine from working properly whoever invented this should go back to the drawing board and examine his brains because I could have done a better job and designing this machine

Tool works as designed. Custumer Service POOR at best. I asked to purchase an additional jaw with dies for Pex Copper Ring pressing, which they offer in a differant kit. I was not able to contact them by phone,due to no number available. After 7 custumer service email tickets, too which they stated they were working on it. The final 2 emails contained links to Alibabo.com telling me to contact there custumer service department, which was just as bad as Vevor Dear customer, Thank you for your email. We apologize, but we do not carry this PEX clamp for sale. Why will you not sell me the jaw with the 2 additional dies? They are offered in another kit.(VEVOR Cordless Mini Press Tool, 18V Electric Pipe Crimping Tool for 1/2", 3/4", 1" PEX Pipe Copper Rings, PEX Press Tool Kit with 2pcs Battery, Fast Charger & Carrying Case - Meet ASTM F1807 Standard) Why should I be forced to purchase another kit ? I don't need another battery press tool,batteries, battery charger or case. You are forcing me to purchase from your other LARGE competors (Milwaukee & Ridgid). I'am tring to resolve this issue before I leave a very negitive review for poor custumer support. Dear customer, Thank you very much for your patience. Please refer to the purchase link: https://www.alibaba.com/product-detail/Jaws-for-Plumbing-Tool-Crimping-Jaws_1600974896058.html?spm=a2747.product_manager.0.0.73c871d25Ot5iG The link is not for the requested item. The link is for a Pro Press jaw. I am requesting a jaw with dies for Pex crimp. Again why can't I purchase it from you.(VEVOR Cordless Mini Press Tool, 18V Electric Pipe Crimping Tool for 1/2", 3/4", 1" PEX Pipe Copper Rings) You have it in another kit on your web site.( As shown/attached in the previous requests) . The attached file is from the link you send me Dear customer, We are sorry for any inconvenience caused to you. We are sorry for the bad shopping experience. We have received your feedback and we will continue to follow up on your issue and provide you with a new solution. Please wait patiently for 48 hours. Dear customer， Thank you for your inquiry. Please contact the store's customer service through the link to inquire about your needs. Please refer to the purchase link: https://www.alibaba.com/product-detail/Jaws-for-Plumbing-Tool-Crimping-Jaws_1600974896058.html?spm=a2747.product_manager.0.0.73c871d25Ot5iG