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VEVOR Kit de destilación de aceite esencial de 28 piezas, aparato de destilación de 2000 ml, kit de destilación de cristalería de laboratorio Boro 3,3 con placa calefactora de 1500 W

Reseñas de clientes para VEVOR Kit de destilación de aceite esencial de 28 piezas, aparato de destilación de 2000 ml, kit de destilación de cristalería de laboratorio Boro 3,3 con placa calefactora de 1500 W

1500 W

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to*** to***
not as good as the other set
flimsy biomass chamber but still worth it. glass breaks!
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Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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dedil dedil
Lowering the Bar
This would not normally receive three stars. Let's start with the hotplate. Where did you get this garbage, China Garbage Is Us? I painstakingly watched three hours of high heat that never brought 200 ml to boil. You cannot make hydrosol/oil without steam. You cannot make steam if your heat source is excruciatingly sub par? I would liken it to buying a new car without a steering wheel. Further, no pump included? You cannot make oil/hydrosol without a pump to push the ice cold water from your sink basin. It's painfully obvious. What am I to do, blow the water into the device? Stop lowering the bar and start taking responsibility. Having said all that, I have to admit, the glass appears to be quality. I'll let you know if you went cheap on that as well...... in time. In fact, if you purchased each piece of glass required to render your oils/hydrosol, you would spend a lot more than $70 to get there. So, and back to my first comment, you get points for that. So, why not be honest and say right up front you suck at providing a decent hotplate and you are leaving out a key element for the distillation process, namely, the pump or......... you provide a pump and decent hotplate to do the job and mark up the damn thing so folks don't have to retrofit your distillation kit. After all, it's not really a kit if it does not provide the most basic of materials. All in all, if I need new glass, I'm ordering this kit because I cannot do better on the open market, hotplate and pump notwithstanding.
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Respuesta de Servicio al Cliente: Dear valued customer, We are sorry to hear you have concerns about the product not matching its description. We have created a ticket to get in touch with you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages. If we find any discrepancies from the description, we willl fix them right away. Thanks for your feedback,it helps us deliver a better shopping experience!
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Annmarie B Jensen Annmarie B Jensen
Too small
For the purposes I wanted this, which was to distill lavender, the unit was entirely too small. The 500 ml receptacle for the lavender produces about 2 drops of lavender oil. Somehow I think someone should have known that this just isn't really workable.
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Respuesta de Servicio al Cliente: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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iminguelldalmau iminguelldalmau
No funciona
1500 W
He intentado hacerlo funcionar en 6 ocasiones, cambiando montajes y todo. Literalmente, he probado todo y no destila para nada. El vapor no tiene la presión suficiente para llegar a la unidad condesadora y se queda atrapado (el poco que genera) en el codo.
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bianca.kurbatfinski bianca.kurbatfinski
Hat leider nicht funktioniert
1500 W
Wir haben die Destille mehrmals probiert, leider ohne Erfolg! Geld habe ich zurück bekommen! Einen Kauf kann ich nicht empfehlen!
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Respuesta de Servicio al Cliente: Hallo! Es tut uns sehr leid zu hören, dass Sie enttäuschende Erfahrungen mit unserem Kundenservice gemacht haben; wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist entscheidend, damit wir die Situation beheben und uns verbessern können. Wir haben festgestellt, dass das von Ihnen gemeldete Problem inzwischen per E-Mail geklärt wurde. Es freut uns, dass Ihr Anliegen zeitnah bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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PeterB PeterB
Bad performance and poor customer service
Bad performance and poor customer service 1
I purchased this distillation kit expecting a complete, functional system for extracting essential oils from botanical material. Unfortunately, the included hot plate appears inadequate for the intended application. Even after operating it at the maximum setting for several hours, with the water reaching approximately 100°C, it produced only occasional bubbling and virtually no usable condensate. I carefully verified that the flask was sitting flat against the heating surface and repeated the test without any botanical material or obstructions. The heater repeatedly cycled off after only a few seconds, preventing sustained steam production. After discovering that other customers had reported similar problems, I contacted VEVOR support and provided a video documenting the issue. Their response was especially disappointing. Rather than addressing the inadequate heating performance, they explained how the thermostat works and ultimately suggested that I use another heat source if the included one was insufficient. This completely defeats the purpose of purchasing a complete kit. I had hoped VEVOR would offer a meaningful solution, but I am now requesting a refund. Based on my experience, I cannot recommend this product as a complete, ready-to-use steam-distillation system.
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via the email associated with your order to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Nan LC Nan LC
Needs a better heater
We’ve used our a couple times now. The glassware is excellent, fits well, well designed. The heater that comes with the kit is not hot enough to create the steam necessary. It would also be useful to get either a pump for the cooling system or an adaptor to attach it to the tap with the kit. We will get a lab quality beaker heater with a mantle.
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Respuesta de Servicio al Cliente: Hello! Thank you very much for sharing your valuable suggestions for product improvement. Your feedback is highly important to us; we have fully documented your suggestions regarding 【VEVOR Essential Oil Distillation Kit,】 and forwarded them to our product team to serve as a key reference for future iterations. Thank you once again for your support! Please feel free to reach out to us at any time if you have any further ideas.
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Ch*** Ch***
Gute Ausstattung – aber konstruktive Probleme bei
1500 W
Gute Ausstattung – aber konstruktive Probleme bei der Destillation Die Destille macht zunächst einen guten Eindruck. Die Glasgeräte sind ordentlich verarbeitet, das Set ist umfangreich und lässt sich gut aufbauen. Für den privaten Hobbygebrauch ist die Qualität des Materials durchaus gut. Die mitgelieferte Heizplatte ist für eine sinnvolle Destillation deutlich zu schwach. Beim ersten Betrieb entwickelte sie zudem sehr starken Rauch. Wie auf der Verpackung angekündigt, rauchte dabei nicht nur die Metall-Heizfläche, sondern das gesamte Gerät. Beim ersten Einschalten löste außerdem die Sicherung aus. Um die Heizleistung als Ursache auszuschließen, habe ich anschließend einen leistungsstarken Elektroherd verwendet. Damit ließ sich der untere Kolben problemlos kräftig zum Sieden bringen. Trotzdem kam praktisch kein Dampf bis zum Kondensator. Das eigentliche konstruktive Problem scheint der viel zu klein dimensionierte Dampfweg zwischen dem unteren und oberen Kolben zu sein. Trotz kräftig siedendem Wasser erhielt ich nach zahlreichen Versuchen keinen einzigen Tropfen Kondensat im Auffanggefäß. Das ist schade, da viele Komponenten des Sets durchaus brauchbar sind. Ich werde daher einen Teil der Apparatur weiterverwenden und mit anderen Komponenten versuchen, einen deutlich größeren Dampfquerschnitt zu erreichen. Fazit: Für Hobbyzwecke ordentliches Material und ein schönes Set. In der gelieferten Kombination war damit bei mir jedoch keine funktionierende Wasserdampfdestillation von Pflanzenmaterial (Lavendel) möglich.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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barletbernard barletbernard
mal adapté aux etractions HE
1500 W
extraction HE de lavande suite a casse de mon ancienne colonne. chauffage completement inefficace
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jeroen Jeroen
Does not work properly
1500 W
The Steam does not go further toen the top. Probably the plate that does not get hot enough but it makes the entire set worthless. Ive spend hours to work out what happend. No leaks, different herbs and amout of herbs. I will return the set.
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Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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