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VEVOR Kit de destilación de aceite esencial de 28 piezas, aparato de destilación de 2000 ml, kit de destilación de cristalería de laboratorio Boro 3,3 con placa calefactora de 1500 W

Reseñas de clientes para VEVOR Kit de destilación de aceite esencial de 28 piezas, aparato de destilación de 2000 ml, kit de destilación de cristalería de laboratorio Boro 3,3 con placa calefactora de 1500 W

1500 W

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Alison Alison
Ms
1500 W
One piece broke and the heat plate does not heat up hot enough to extract. Very disappointed with this item
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rui Kamacete Rui Kamacete
Eng.
1500 W
While the distillation unit itself has potential, the user experience is severely hampered by serious omissions in the factory kit and poor performance. Below are the critical points of this reassessment: ​1. Incomplete Kit (No Water Pump) ​The biggest usability flaw is that the kit does not include everything required for immediate operation. The absence of a water pump is inexcusable; without it, the cooling system is useless unless the user already owns extra laboratory equipment. A kit should be an all-in-one solution, not a starting point for more purchases. ​2. Major Sealing Issues ​The brand overlooked the essentials: sealing gaskets (O-rings). ​The Problem: The lack of proper seals makes the assembly process feel archaic and insecure. ​The Critique: It would be much more practical to include silicone seals for the joints rather than some of the less relevant items provided. The lack of airtight sealing leads to significant vapor loss. ​3. Extremely Poor Performance ​The lack of proper sealing and a complete cooling setup directly impacts the results. In a recent test, 8 hours of operation yielded only 8ml of pine hydrosol. For a 2-liter distiller, this yield is unacceptably low and represents a massive waste of time and energy. This confirms that the steam is escaping or not condensing properly due to the flaws mentioned above. ​Conclusion ​Vevor fails to deliver a "ready-to-use" product. It is frustrating to purchase technical equipment only to realize the brand cut corners on basic functional items, resulting in nearly zero productivity. I strongly advise against this purchase due to the lack of seals and the water pump.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Crishina Crishina
Impresentables
1500 W
Compre un destilador. Llego con el paquete defectuosos y faltava una pizza. Hace mas de un mes que hice la reclamacions y me van dando largas. He perdidos un monton de tiempo en andorra mails, fotos y no ha servidor para nada. Ha sifó la primera ves que he comprado aquí y también la ultima
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
JESSIE GIESBRECHT JESSIE GIESBRECHT
Mr.
The burner/hot plate is very problematic. It takes hours to heat up and never gets to an adequate temperature to build up enough steam for the distillation to be complete. The rest of the set up is nice but I have not had any success yet with even steam collection, let along essential oil extract.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Basilitivity Basilitivity
BASIL
Hot plate didn't heat the flask to boiling point bought a separate hot plate and flask broke while heating
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Pam Pam
Owner
I purchased this item and the stove element was faulty. Vevor promised me a refund for the damaged element in an email and said they would get back to me in 48 hrs - they didn't. They have not yet given me this refund; which I will be pursuing. How they handle this will determine if I either purchase any more of their products or two refer it to anyone else. It is not good business practice. I not happy.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tiago Teixeira Tiago Teixeira
Não recebemos a encomenda
1000W
Péssimo serviço prestado. A encomenda dá como entregue pelo transportador quando a mesma não foi entregue a ninguém da empresa. Enviei varias mensagens através dos canais disponíveis no site mas a resposta é sempre a mesma " encomenda entregue, procure nos seus vizinhos". Não recomendo comprarem, não dão qualquer apoio. A empresa que supostamente ver a logística também é péssima, desresponsabilizaram-se por completo ( GLS empresa que fez o transporte).
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Cristina Botija Cristina Botija
El pedido es defectuoso
1000W
Una de las piezas de metal está oxidada y el condensador está roto. Quiero devolverlo y recibir un kit nuevo. Gracias
1 personas encontraron esto útil

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