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VEVOR Kit de Construcción de Portones Apto para Aberturas de 1016-1829 mm Material de Hierro Escuadra para Marco de Portón Completo Anti Hundimiento con Pestillo y Tornillos Para Cercas de Madera

Reseñas de clientes para VEVOR Kit de Construcción de Portones Apto para Aberturas de 1016-1829 mm Material de Hierro Escuadra para Marco de Portón Completo Anti Hundimiento con Pestillo y Tornillos Para Cercas de Madera

1016–1829 × 1194 mm

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Gerard hubert Gerard hubert
portail
1524–2438 × 1651 mm
Bon matériel mais le problème est que les trous pour fixer la serrure ne sont pas en face des uns des autres il à fallu que je reperce pour pouvoir fixer le loquet sur le portail
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Robert Robert
Overall Happy
1524–2438 × 1651 mm
Gate is pretty good. The hinges are garbage, so plan on getting new ones at Tractor Supply. The only other negative was not having pre-drilled holes for the top and bottom 2x4 screws. For the cost savings, a little extra time and effort was worth it for me.
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Gillian Kemp Gillian Kemp
Solid product
1524–2438 × 1194 mm
It's a solid system for a custom size gate. Lots of drilling through heavy metal to fix the desired width but solar no sagging. Only drawback is when you're making a double gate you can't reverse the hinges.
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Tom Tom
Retired
1524–2438 × 1194 mm
I used this product to build a 9 foot cedar panel gate so bought extra screws. The frame allows you to assemble it square but it is not designed for this. Installed diagonal cable to support it. Added cedar boards once gate was installed. I’m pleased but took time to achieve the cedar panel look.
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saul.solemani saul.solemani
Weak Hinges
1016–1829 × 1194 mm
The hinge was too weak , I got two of them as a double door gate but it’s impossible to align them as the hinges have too much wiggle room plus you have to widen the holes to put a stronger screw so it would hold to wood other wise expect a lot of sagging , it only has two set hinges , which I think it’s not enough, I guess if it had three it would be stronger at least
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Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Trevor Schroeder Trevor Schroeder
Gate brace
Forma L pequeña 1 ud.
It was ok. Screws were small so I used my own. Structure itself was kinda small as well l, but I did make a 48 x 56 gate. Been a couple weeks and has started to sag a bit.
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Respuesta de Servicio al Cliente: Thank you for your feedback. We are sorry that the issue with your VEVOR Gate Corner Brace Bracket product has caused you inconvenience. We have assigned a specialist to contact you within 48 hours through ticket # (ticket number 464494312621056) and provide a suitable solution. Please check the email associated with your order and reply to us.
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kundolf.yann kundolf.yann
Bien vérifier a réception (rouille)
915–1524 × 1651 mm
Présente des rayures et de la rouille au niveau des soudures de gonds. Semble robuste mais si la rouille attaque déjà, combien de temps cela va tenir?. D'autre part, pas de notice en français, anglais uniquement et pas très détaillée. En attente de retour du SAV.
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Respuesta de Servicio al Cliente: Merci pour votre retour. Nous vous prions de bien vouloir accepter nos excuses pour la gêne occasionnée par le problème rencontré. Nous travaillons à sa résolution via le ticket d'assistance [464034974493696]. Veuillez consulter l'adresse e-mail associée à votre commande et nous répondre à cette adresse.
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calebmcgill44 calebmcgill44
Not sqaure couldn't use
Forma L pequeña 2 uds.
Not sqaure couldn't use  2
Well I loved the idea of them but once I went to use them they weren't completely sqaure the material seemed good biggest complaint was that I couldn't use them and ended up building the gate out of wood and screws and ended up leaving them in the box and they are still sitting there. They weren't really cheap either!
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Respuesta de Servicio al Cliente: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
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Papa Kilo PKDS Papa Kilo PKDS
DO NOT BUY
915–1524 × 1651 mm
Package was delivered 3 days earlier than expected. Price is very competitive. However, after I discovered my item was missing parts, I learned from other websites that this product has many other reports of missing parts and poor customer service follow up. My package was missing key components, such as 99% of the screws, hex wrenches and THE HINGE TUBES USED TO MOUNT THE GATE FRAME TO A FENCE POST! Without the missing parts, this gate frame is a useless pile of junk! Customer service reply is ridiculous: asking me to take pictures of packaging and all components received, rather than sending me the components I reported missing! I could care less about how VEVOR tracks its quality problems internally, I just want my replacement parts immediately, or a full refund.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Wail Elbashir Wail Elbashir
Horrible Customer Service, stay far AWAY
915–1524 × 1651 mm
The worst customer service ever. If it happens that you have any problem, these guys are willing to take you in swings until you get dizzy. I think their customer support are well trained on taking their clients on a roller coaster. I have an issue pending with them since July 7th.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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