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VEVOR Kit de Cilindro Hidráulico Gato Hidráulico Portátil 12 T con Manguera de Aceite de 1,4 m Kit de Reparación de Marco de Carrocería para Reparación de Automóviles, Camiones, Granja, Naranja

Reseñas de clientes para VEVOR Kit de Cilindro Hidráulico Gato Hidráulico Portátil 12 T con Manguera de Aceite de 1,4 m Kit de Reparación de Marco de Carrocería para Reparación de Automóviles, Camiones, Granja, Naranja

12 T

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378 reseñas
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Kimo Kimo
Maintenance Mechanic Engineer
4 T Material Plástico
On the very first day using this product it malfunctioned. And the process of getting a replacement or a refund, takes to long.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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James Wagner James Wagner
Piece of junk
12 T
Would not buy. Very cheap made and hard to pump and most of all it doesn’t work straight out of the box the ram leaks down and only works if there’s no weight on it. Very cheaply made.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Robert Robert
Owner
12 T
I received the Porta Power. It looked good but it did not work. I contacted Vevor and after a few day and making me send them a video of the issue they told me I had to repair it and they offered $20 and a crappy video of how to get the metal filings out of the jack. I did the procedure and told them I wanted $40 for my time. I will not buy from them again.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Frederick Frederick
Mr
20 T Material de Hierro+Ruedas
It's full of fluid but it doesn't have the pressure it needs to push. You can pump on it and it hardly pushes even the slightest weight and when you but it behind the smallest amount of weight it dosent have the pressure needed
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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John John
Owner
12 T
The box wasent what was shown when purchased. The box that came was busted up and won't latch. Filed a complaint. They haven't sent me a new box
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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MIKE MIKE
12 ton porta Power kit
12 T Material Plástico+Ruedas
II purchased on 11-22-24 and when arrived the Hydraulic Rams Paint was cracking off like it was repainted as if it was a used product. first time I used it the Ram was leaking Hydraulic fluid. I contacted costumer service about the problem and so far it's been VERY POOR SERVICE ! I have read reviews sense, and many people have complained on VERY POOR RESPONSE from the company's handling of problems from products purchased from VEVOR. I have had so far NO answer as to replacing the defective part as of 1-2-24 . my son and I recently built a shop and was looking forward to buying many tools from Vevor to use in our shop, but after the POOR handling of the matter to remedy the Hydraulic Ram Leak, I will not be Purchasing any more Products from VEVOR , nor will I recommend anyone to buy VEVOR tools because of POOR Customer Service.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for bringing your concerns to our attention. We’re sorry for any hassle this has created. For additional support, please go to our "Contact Us" page online, located in the bottom navigation bar. Submit a ticket here for any unresolved problems, and our after-sales team will assist quickly. We appreciate your patience.
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Omer Omer
20 Ton Porta Power Kit
20 T Material de Hierro+Ruedas
Could not work properly. Vevor insist to negotiate for some refund and keep kit , which I excepted. Now I’m not using Vevor Hydraulic pump, Im using only rest of Vevor 20 ton porta power kit.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns.We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
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Bodine465 Bodine465
Tool works better than customer service
4 T Material Plástico
Tool works better than customer service 1
Tool worked good for the first few uses, but steadily seemed to deteriorate. Started with seeming to tweak ever so slightly, then wouldn't retract fully, until it finally blew out its internals and puked all the fluid out of the ram. Requested a warranty replacement, but have been getting the run around for over a week while my project hangs in limbo. This is the second Vevor tool that I've had to push to have warrantied. Will update ratings if it gets resolved.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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DANIELE DANIELE
MARTINETTO
4 T Material Plástico
BUONA LA CONFEZIONE MA SCARSA LA TENUTA . PERDITA DI OLIO IN VARI ACCESSORI
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Lui Lui
.
20 T Material de Hierro+Ruedas
Das Produkt ist nie angekommen ! scheint nur als zugestellt auf.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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