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VEVOR Kit de marco de ducha, 60" x 48" con brida central ABS de 2", membrana impermeable, rejilla y junta de acero inoxidable, ajuste de varillas inclinadas para plato de ducha

Reseñas de clientes para VEVOR Kit de marco de ducha, 60" x 48" con brida central ABS de 2", membrana impermeable, rejilla y junta de acero inoxidable, ajuste de varillas inclinadas para plato de ducha

Gris 48 x 60 pulgadas

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William Malave William Malave
Horrible return experience
Gris Oscuro 38 x 60 inch
Product, in this case a shower kit, is not bad. My review is towards their return policy and my experience trying to return one f these. So you can get a better picture, I have bought three of these when I tried to return one of them. The reason for returning was that it didn't come when initially promised and when it did the box was damaged and my replacement order had already come in. I can give you all the details and facts but it will probaby be denied or manipulated by Vevor. So, to summarize, returning one item, when I had already been established as a reliable customer ( or so I thought), is the worst experience I've ever have with any online business in my life. So my advise, buy here only if you don't care about their return policy. And even if you think that you are within your rights to returnan item, it's going to be a very discouraging moment. 😞
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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DB DB
Home owner
Gris 72 x 72 pulgadas
very disapointed, after 6mos I had to replace the entire shower
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use..We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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David L David L
Mr
Gris Oscuro 38 x 60 inch
Not fit and not able to return even before 30 days, be awared
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
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promar promar
owner
Gris 48 x 48 pulgadas
tried to return never got a response from VEVOR Made multiple attempts to try to return shower base my customer was not happy with product wanted a more stable and secure product , decided to go with much more expensive shower base made by KBRS company, who stand behind there products and are easy to deal with on returns and product info your customer service is terrible
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Respuesta de Servicio al Cliente: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Al Al
Delivery
Gris 38 x 60 inch
I lost a job because there delivery was late by 2 weeks not sure what happened but I order before never had issues they need to change the delivery company Purolator sucks
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Aaron Aaron
Never came
Gris Oscuro 38 x 60 inch
Said it shipped over a month ago. Tracking said it never did. Only label printed. Then a month later said the shipper must have lost it and that’s it. No offer to send another one out
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
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