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VEVOR Azulejos de Suelo para Hockey sobre Césped Artificial, 15 uds, Versátil Entrelazada, Baldosas para Pista Baile, Tablero de Equipo de Entrenamiento de Hockey sobre Césped, 315 x 315 x 16 mm

Reseñas de clientes para VEVOR Azulejos de Suelo para Hockey sobre Césped Artificial, 15 uds, Versátil Entrelazada, Baldosas para Pista Baile, Tablero de Equipo de Entrenamiento de Hockey sobre Césped, 315 x 315 x 16 mm

Gray + White - 15 Piezas

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Bastien Bastien
Inadapté pour le roller, et pour le hockey
Gray + White - 15 Piezas
Produit inadapté, les palets ne glisse pas les patins, eux, glissent beaucoup trop, ne convient pas du tout. Une déception immense.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Jason Jason
Mr
Marrón - 52 Piezas
Worst stuff I ever bought! Over 200 pieces arrived damaged and nothing has been done in over a week! The customer service is horrible and haven’t helped with anything! Don’t buy!
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Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jacqueline Jacqueline
Need to return
Marrón - 52 Piezas
Not smooth. The space between the tiles were damaged
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Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unhappy Customer! Unhappy Customer!
Worst customer service! Won't accept return for damage products
Marrón - 52 Piezas
I placed an order for a total of 3 boxes, with total qty. of 113 tiles. Two out of the 3 boxes arrived damaged with damages tiles inside. I submit a ticket a couple of days after I received the shipment, providing them with what was damaged and also attaching pictures but they ended up closing my ticket. I then opened another ticket, referencing the previous ticket # but it appears they do not have it in their system for some reason so they ended up asking me for the same information again. I then provided them with the same information then they came back and ask me to take a picture of the shipping labels. Not sure why they ask for this but I did. I took a picture and send it to them. They then closed my tickets again!!! Now I have to submit another ticket, referencing the other two that I had previously submitted. Then again, it appears to them as though I didn't submit anything, as if they can't pull up the two previous tickets. I then told them I needed to return their shipment ASAP and that I don't have time to submit multiple tickets. I then had to reach out to their customer online chat but it was also no help. They told me to submit a ticket (lol), they are a joke!!! After threatening to report them to the FTC or the Better Business Bureau, they then offer me 50USD for a $515 order, then they offer me 80USD after I said no. WHAT A JOKE. I'm in process of file a complaint to the FTC and BBB against them, unbelievable vendor!
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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