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VEVOR Juego de Ollas y Sartenes Antiadherentes 17 Piezas de Granito para Cocina de Inducción, Apto para RV, con Tapas de Vidrio Templado y Protectores para Sartenes, Apto para Estufa, Color Negro

Reseñas de clientes para VEVOR Juego de Ollas y Sartenes Antiadherentes 17 Piezas de Granito para Cocina de Inducción, Apto para RV, con Tapas de Vidrio Templado y Protectores para Sartenes, Apto para Estufa, Color Negro

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babar babar
RAS
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ai pas fait attention mais des poignées amovible
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Bart c thomas Bart c thomas
Manager
They were missing one pan handle and one lid handle.
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Frank Solomon Frank Solomon
Mr
Well packaged and arrived on the scheduled date. Very pleased with my purchase.
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Bethany Bethany
Great Price but not all pieces were induction ready
Loved the color and the price of this set. All but one of the pieces are induction ready, the largest pot would not heat up a quickly as our induction stove top usually does (water can boil in under 2 minutes, but boiling even the most shallowest amount in the large pot never would boil.). Regardless, the price makes the whole set worth it. Keep in mind that when it arrives,you have to add the handles to the pieces, nothing comes completely set up, but it's a small amount of work to have really cute, high end pots and pan set for under $100.
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Ju*** Ju***
Good products / BAD customer service
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Vevor’s customer service has went so down hill! I use to be a returning customer but will not order anymore after my last experience ordering an item from Vevor and shipped by Vevor but placed on Newegg. You are not even able to talk to a customer service representative on the phone. All communication is through chat or email with very slow response . It’s a shame because I have been so pleased with there products! This pot and pan set is wonderful! Maybe in the future they will work hard to build their business up again to be reputable and good!
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lori Lori
Missing handles
Received and was disappointed that they weren’t dishwasher safe. Then I didn’t get handles for all pans and sauce pans. Very disappointing. Clean easily that’s the good side
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Respuesta de Servicio al Cliente: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Richard Lester Richard Lester
Missing parts
Missing parts 1
My pans I ordered had a missing handle for one of the lids. I contacted VEVOR and they were supposed to send a replacement. I never received it. I contacted them again to tell them that I had not received it and they tell me it’s already been delivered. It was never delivered.
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Respuesta de Servicio al Cliente: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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cook set cook set
do not buy
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very cheap. the handles keep loosening and have to be re-tightened. the paint is already peeling from connecting pieces. thin material nothing like what you would think like the pictures
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Respuesta de Servicio al Cliente: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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