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VEVOR Inversor Solar Híbrido 4000 W, Onda Sinusoidal Pura, Controlador MPPT Integrado 120 A, Módulo Compatible con Wi-Fi, Batería de Plomo-Ácido de Litio para Sistemas Solares Aislados de la Red

Reseñas de clientes para VEVOR Inversor Solar Híbrido 4000 W, Onda Sinusoidal Pura, Controlador MPPT Integrado 120 A, Módulo Compatible con Wi-Fi, Batería de Plomo-Ácido de Litio para Sistemas Solares Aislados de la Red

4000W Con Wifi

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Pavel Pavel
Too much hassle with delivery in Ireland 🤬
4000W Con Wifi
Too much hassle with delivery in Ireland 🤬 1
Inverter is great 👍 replaced our older Vevor inverter and find it much more better. Like the wifi function with app. Product itself is 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ However the delivery with UPS Ireland was an absolute disaster as usual. We had to contact Vevor customer service multiple times and open a few refund requests until these “courier “ clowns 🤡 decided to actually deliver the package. We have been a Vevor customers for over 5 years. Had all products delivered by an Post Ireland always on time without any issues or problems. However this change last few months with Irish courier companies it’s disgraceful. We had to open a dispute with Revolut also multiple times as we were not getting our parcels delivered. Would happily pay extra for postage if Vevor could add a delivery option with an Post and we could choose to use an Post only. What a shame! Would like the Vevor Team check reviews of these “couriers” on Trustpilot before they are using their services in Ireland in the future to see what they can expect. We already learned hard way with them. Recommend to all Vevor customers in Ireland: Make sure you are paying for your orders with Paypal or Revolut especially if you are living in Irish countryside. “Courier” won’t bother to show up if you more than 5 miles from the town. You will have to open a dispute with Paypal or Revolut immediately after your parcel is not delivered by estimate delivery date. Don’t wait on fake delivery promises next day not going to happen. Only after you open the dispute with Revolut or Paypal things start to get moving. It’s always 50/50. Sometimes you get a refund straight away sometimes you get your parcel after few days. However you get nothing if you don’t open the dispute immediately with Revolut or Paypal. Believe me I have tried a lot. Good luck 🤞 if you live in Ireland and your parcel is coming with any other than an Post.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Kirti Kirti
Buyer
I purchased this invertor but never worked right. Vevor has no technical support or any kind of support, so you are your own after purchase. They don't respond nor they care to reply promptly. It was a concrete wall. I would never buy anything from people who don't care for their customers. I can never suggest anyone to buy anything from Vevor.
7 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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Need customer support Need customer support
This is bad
I did not get the inverter that I ordered!! I have a ticket #1782843758104 that has not been resolved.
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Scotty Scotty
Decent Unit But Has Major Flaws
Pros: Cheap Inverter output is underrated by Vevor Cons: MPPT is junk No load monitoring on line 2 Video: https://youtu.be/8Ndux5ckf90?si=WmWsEWNztpjbg2_1
10 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Willian M Willian M
Do not buy if need 240v
4000W Con Wifi
Do not buy if need 240v  1 Do not buy if need 240v  1
This inverter is 240V single phase and is not described correctly. If need dor car charger need get split phase Amazon good price. Vevor Customer support and app really bad! https://a.co/d/07QRCVO6
9 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
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Fournier Jf Fournier Jf
Vevor facile à contacter mais que du blabla aucune nouvelle du SAV une semaine après achat
4000W Con Wifi
Matériel livré défectueux onduleur solaire 4 kg en cas d'erreur 01 pour panne de ventilateur j'essaie de joindre depuis plus d'une semaine je n'ai que des blabla aucune réaction au service technique je me retrouve avec un onduleur en panne et l'obligation de payer mon électricité alors que j'ai acheté chez toi pour faire des économies donc zéro niveau communication que du blabla on va s'occuper de vous il y a pas de problème c'est la priorité et en fait aucune nouvelle le SAV aucune réponse à porter
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Álvaro Álvaro
Soporte técnico
3000W Sin Wifi
Nada contento con el soporte después de la compra. Esperando contestación después de haber aportado todos los datos pedidos
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.

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