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VEVOR Horquilla para Balas de Heno Capacidad de 1360 kg Horquilla para Pacas 2 Dientes Horquillas de Púas de Fijación de 125 cm Alta Durabilidad para Tractores, Minicargadoras, Agricultores, Campos

Reseñas de clientes para VEVOR Horquilla para Balas de Heno Capacidad de 1360 kg Horquilla para Pacas 2 Dientes Horquillas de Púas de Fijación de 125 cm Alta Durabilidad para Tractores, Minicargadoras, Agricultores, Campos

3000 lbs

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Robert D’Lerma Robert D’Lerma
Farmer
1600 lbs
Poor design. Hard to lock in place, too square to tilt bales back when going down incline.
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Respuesta de Servicio al Cliente: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Curtis McKinney Curtis McKinney
Terrible company
God forbid you have an issue and need anything done by these clowns. Save your money, because if you have a problem, they will absolutely not help you.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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JASON JASON
CAN'T SAY I WOULD ORDER AGAIN FOR SOME TIME
1600 lbs
TERRIBLE, I NEVER RECEIVED IT!!!
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Respuesta de Servicio al Cliente: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Adam Frost Adam Frost
Mr
This product never shipped. I asked them not to refund and just ship one and VEVOR said no. I waited so long for this product I ran out of time. So I have to pay more money for a hay spear locally.
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Respuesta de Servicio al Cliente: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Chad Chad
Farm
1600 lbs
Chain broke right away - then the binder that was supplied stripped out. Wouldn’t lift a 1200lb bale without tipping it over, the side spears are not long enough. Not for farm use
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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