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VEVOR Horno de Pizza Eléctrico de Encimera 45 cm y Dos Pisos, Temperatura 25 a 450 °C, con Termómetro, Control Independiente de Temperatura Superior e Inferior y Temporizador, 690 x 595 x 540 mm

Reseñas de clientes para VEVOR Horno de Pizza Eléctrico de Encimera 45 cm y Dos Pisos, Temperatura 25 a 450 °C, con Termómetro, Control Independiente de Temperatura Superior e Inferior y Temporizador, 690 x 595 x 540 mm

Cuatro Perillas+Termómetro Doble Capa 18 pulgadas

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Ibrahim Al turki Ibrahim Al turki
abrahimt555@gmail.com
Tres Botones una Sola Capa 16 pulgadas
abrahimt555@gmail.com 1
​"Don't waste your money! This pizza oven is complete trash. It worked for only one use and then stopped working forever. I'm really regretting this purchase."
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cristina Cristina
Deludente
Tres Botones una Sola Capa 14 inch
Ho comprato questo forno senza grosse pretese visto il prezzo interessante, ma la qualità é davvero imbarazzante. Il forno non è minimamente coibentato, raggiunge temperature alte che mi hanno causato ustioni alla mano, mentre dentro il fondo dopo 40 minuti non aveva raggiunto nemmeno i 220 gradi lasciando la pizza cotta sopra e cruda sotto.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Ciao! Apprezziamo molto che tu abbia condiviso la tua esperienza di acquisto con noi. Ci aiuta molto a migliorare. Inoltreremo il tuo feedback al team competente per apportare le ottimizzazioni necessarie. Grazie ancora per il tuo prezioso contributo! Ci dispiace molto che il nostro prodotto ti abbia causato problemi: capiamo perfettamente quanto possa essere frustrante un malfunzionamento durante l'utilizzo. Vogliamo risolvere il problema il prima possibile! Ricorda inoltre che puoi contattare la nostra Live Chat o il nostro servizio clienti via email per ricevere assistenza!
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James L. Poznecki James L. Poznecki
Partner
We love the oven, but the switches broke after 2 days!! Very cheap. Now we need to unplug and plug it daily
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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DUBOIS DUBOIS
Mr
Tres Botones una Sola Capa 14 inch
Bien emballé. Fonctionne très bien sauf le thermostat de la résistance du bas qui même au minimum ne coupe pas l'alimentation de cette résistance qui continue à chauffer légèrement. J'espère que le sav lira ce message et m'enverra un thermostat de remplacement
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Merci pour votre retour. Nous sommes sincèrement désolés d'apprendre les difficultés rencontrées avec ce produit. Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance vous contactera par e-mail et vous tiendra au courant jusqu'à la résolution du problème. Veuillez consulter rapidement votre boîte de réception pour recevoir nos messages.
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Martin Nolet Martin Nolet
President
President 1 President 1
Bonjour, À ce jour, je n'ai toujours pas reçu de remboursement ni d'appareil. Merci de me donner un suivi. Martin
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous avons créé un ticket pour vous afin de suivre votre demande. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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IndianChieftainIowa IndianChieftainIowa
Too Many Cons
Too Many Cons 1 Too Many Cons 1 Too Many Cons 1 Too Many Cons 1
Purchased received Dec 31st.... Did not work, contacted Vevor and after many, many, many email I was sent out a replacement, which I received on 1/28. Look at the pics, 1st pic the R-side has the hook closure on the door, on the L-side the top does, the bottom does not...so no I will not order this again, who knows how long it will work. Felt not that I should have accepted the refund and purchase elsewhere.
4 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Buyer Beware - also - TERRIBLE customer service Buyer Beware - also - TERRIBLE customer service
Buyer Beware - also - TERRIBLE customer service
Buyer Beware - also - TERRIBLE customer service 1
I purchased this as an additional oven for a special event, based on the excellent reviews shown here. Upon receipt, the oven does not work properly, the top heating element works but the bottom two do not. Also, the on/off switch does not control the top element, so the only way to turn off the only heating element that works, is to unplug it. Without either of the "bottom" heating elements working, this oven is 100% non functional as a pizza oven. I contacted VEVOR support on Sunday, the day I realized the problem (the event for which I purchased this oven is Friday, initial delivery was two days after ordering, so there was PLENTY of time to get me a new oven in time for my event). Customer service asked me to email (not upload) a video of the problem, which I did immediately. The video was received and confirmed early afternoon on Sunday. I explained how much time is of the essence in this situation and was assured my case would be given priority status and that I'd have a response within 24 to 48 hours. After around 60 hours, I reached back out and was told basically "wait to hear from us". So I did...for another 24 hours...on Wednesday I reached out again, and explained that I really needed a resolution, because I NEED to have an operational oven on Friday...again I was told my case is being prioritized and be patient. It's now 5:30 PM on Thursday and I've still received zero response. At this point, I'm going to have to buy another oven locally in order to be able to host my function tomorrow. This is a 100% failure on Vevor's part...both the product and especially the customer service. I was shipped a non-working item, I provided proof immediately...what's the holdup? What needs to be reviewed? Why is this a "technical issue"? JUST SEND ME A WORKING OVEN!! LAST TIME I'LL ALLOW VEVOR TO SCAM ME...BUYER BEWARE!!!
3 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michael Michael
So dissapointed
The first 16 inch countertop pizza oven I bought was and is still amazing. I knew at some point I would need a second one. When I purchased the second, it had a smaller brick that left an inch gap. It took weeks of back and forth to try to work out the situation. On the fourth of July (yesterday) I paid to vend pizza at a fireworks shows. This was the first time I plugged in and used the second oven. The lower heating element does not work and the large gap has sauce and cheese from the edge of the pizza spilling into the bottom of the oven. This in turn killed my times and I lost sales. I really was depending on vevor to try to use in my business. I don’t really know what to say except I am saddened and this damages trust in the company. Now I need to buy a third oven when I could use this money to buy the many other things I need for my food truck.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Catherine Catherine
Mme
Tout brûle dans ce four. Divers tests ont été faits et rien ne fonctionne. J'attends toujours un suivi pour connaître le bon fonctionnement.
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Paul Paul
mr
Total crap!!! Would you believe the feet melted? Both feet on the left hand side have melted. I noticed when I saw the oven was not level on my counter. Thankfully the counter was not damaged. Now normally I give the company a chance to make things right before writing a negative review, but VEVOR customer service has shown a total lack of caring. So VEVOR get your act together and send me replacement feet that won't melt. Not now, but right now. Hell I haven't even used the oven yet. The feet melted during the initial burn in. Let me see. A junk product from a junk company
0 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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