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VEVOR Horno de Pizza Eléctrico de Encimera 35,56 cm 1800 W con Doble Capa Rango de Temperatura Ajustable de 0 - 350 °C Construcción de Acero Inoxidable con Piedra y Asa para Restaurante, Hogar

Reseñas de clientes para VEVOR Horno de Pizza Eléctrico de Encimera 35,56 cm 1800 W con Doble Capa Rango de Temperatura Ajustable de 0 - 350 °C Construcción de Acero Inoxidable con Piedra y Asa para Restaurante, Hogar

Cuatro Botones Doble Capa 14 inch

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Giuseppe Giuseppe
Pizza oven 16 inc
I tested the oven as soon as it arrived, and it seems the internal temperature reading is 50 degrees Celsius higher than it should be. Be careful and measure the temperature before cooking, or you'll burn everything.
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Respuesta de Servicio al Cliente: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Boštjan Boštjan
A slight disappointment
Tres Botones una Sola Capa 16 pulgadas
The oven was delivered really quickly. The price-quality ratio of the oven is so-so. I expected more based on the reviews I saw on YouTube. I have to praise the ease of use and the separate temperature settings for the lower and upper heaters. What I really don't like is the extremely high temperature of the housing on top of the oven (it gets so hot that the temperature exceeds 100 °C - DANGEROUS). I don't know if this is the case with all these ovens or if there is something wrong with mine? I opened the side covers on the oven and what I expected was revealed - practically non-existent thermal insulation (extremely thin and too small in dimensions). I recommend additional thermal insulation as this will reduce heat loss and reduce the risk of burns or even fire!
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Respuesta de Servicio al Cliente: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Ken Ken
Timer doesn’t work
The timer doesn’t work. Haven’t been able to get a ahold of anyone for product support. It took a bit to figure out how to use the oven by reading online.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ROBERT ROBERT
Mr
Tres Botones una Sola Capa 14 inch
Pas convaincu par ce four.
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Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Giuseppe Mainardi Giuseppe Mainardi
Forno
Cuatro Botones Doble Capa 16 pulgadas
Peccato che ho dovuto riparare le lampadine dei termostati tutti i collegamenti erano staccati ho dovuto aprire il lato destro per il resto funziona alla grande.
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Respuesta de Servicio al Cliente: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Fabrice JUJU Fabrice JUJU
Four Pizza
Tres Botones una Sola Capa 16 pulgadas
Vos différentes videos visibles sur Youtube font toutes état d'une grille de repos pour les pizzas. Votre grille a brillé par son absence dans votre envoi.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut engendrer. Nous souhaitons résoudre ce problème rapidement ! N'hésitez pas à contacter notre chat en direct ou notre service client par e-mail pour obtenir de l'aide !
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Gianluca Gianluca
Delusione
Tres Botones una Sola Capa 14 inch
Il forno è arrivato con ammaccature evidenti su alcuni angoli, il servizio clienti risponde varie volte ma alla fine non mi cambiano il prodotto e mi fanno uno sconto di 50 euro sul prezzo finale.delusione.
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: Salve! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e il servizio clienti, e prendiamo sul serio il tuo feedback. Grazie mille per averci contattato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite comunicazione via email. Siamo lieti che il tuo problema sia stato risolto tempestivamente. Per ulteriori domande, non esitare a contattarci nuovamente.
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Don Watkins Don Watkins
No ON/OFF Switch!!
No ON/OFF Switch!!  2
This oven could be 4 or 5 star!! Come on vevor have a little quality control. This oven has no on off switch like the manual book says. The only switch is for the light in the oven. If you use the ovens daily at the same temp like we do you either have to set the temp each day which risks mistakes or unplug them. It’s such a simple thing to have a switch. Seems like typical Chinese random factory work. We have 4 of the single versions of this oven and they have been in daily use for over a year. They are only on when the timer is ticking for 120 mins at a time which was annoying so I bypassed them and wired them directly to the on/off switch after the timers broke. This oven is supposed to be the same but its temp setting is in Fahrenheit where our other ones are in Celsius. I would give this a 4 or 5 star had it showed up with a on/off switch like it is supposed to have. It’s frustrating to have to unplug it each day. Poor quality control for sure!
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Dear valued customer, We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Dario Giordano Dario Giordano
Mancanza di professionalità
Tres Botones una Sola Capa 16 pulgadas
Ho acquistato un forno, scartando la pietra reffetaria, mi è scivolata a terra, pur essendo consapevole che mie scivolata, ho chiesto un altra pietra, ma questi signori mi ignorano, pochissima serietà. PUR VOLENDO PAGARE.
1 personas encontraron esto útil
Respuesta de Servicio al Cliente: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Ibrahim Al turki Ibrahim Al turki
abrahimt555@gmail.com
Tres Botones una Sola Capa 16 pulgadas
abrahimt555@gmail.com 1
​"Don't waste your money! This pizza oven is complete trash. It worked for only one use and then stopped working forever. I'm really regretting this purchase."
2 personas encontraron esto útil
Respuesta de Servicio al Cliente: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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